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Will DJI look at my flight log and tell me if something is wrong?
457 3 2021-12-15
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Natty
lvl.1
Flight distance : 71634 ft

United States
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Will DJI look at my flight logs and tell me if something is wrong with my drone?  Can I upload the logs to have them look at it? or is there some software available?  Something seems off with my Mavic 2 and I have no idea what.

Thanks!


2021-12-15
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Labroides
Core User of DJI
Flight distance : 9991457 ft
  • >>>
Australia
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DJI will, but if the drone is out of warranty, they will charge you.
That will take time and their explanation won't be detailed.

Or you could post your .txt file here and someone can analyse teh data quickly and give a detailed explanation.
Some details about what you think is wrong ould be helpful.

2021-12-15
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DJI Stephen
DJI team
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Hello there Natty. I am sorry for the trouble this has caused and thank you for reaching out. May we please know more on what is the issue or what happened to your DJI Mavic 2 for us to be able to assist you? Thank you.
2021-12-15
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GaryDoug
Second Officer
Flight distance : 1264639 ft
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United States
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"or is there some software available? "
Here:
https://www.phantomhelp.com/logviewer/upload/
Or here:
https://app.airdata.com/main?a=home
2021-12-15
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