Pan & Tilt function
3252 7 2022-2-2
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Remedii
lvl.2
Flight distance : 15853 ft
United Kingdom
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Hi, just got the Pocket 2, (new & sealed from London Camera Exchange) I can zoom in and out with the joystick, if I press the button twice next to the joystick the gimble moves all the way to the left and stays there, the joystick works only for up & down. if I press the button again it changes the modes but gimble centres then goes left again and stays there. I can also press the front power button twice and it centres then goes back to left again.
The only way to get it back to centre is to double press button next to joystick then press once again.

What am I doing wrong?

I've tried calibrating gimble & joystick, it also done an update when I first turned it on, also when I first intalled the joystick it updated this too.

Thanks for any help.
Andy



2022-2-2
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Ranjan
Second Officer
India
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Congrats for your new camera.
You need to spend some time learning the new camera controls.
This video should help


2022-2-2
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DJI Stephen
DJI team
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Hello there Andy. I am sorry for the trouble this has caused and thank for reaching out. For additional reference I will post a DJI link where in you can find the DJI Pocket 2 Mini Control Stick User Manual ( https://dl.djicdn.com/downloads/ ... User_Guide_v1.0.pdf ) and a DJI Tutorial vide below on how to use the DJI Pocket 2 Mini Control Stick properly. Thank you.

2022-2-2
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Remedii
lvl.2
Flight distance : 15853 ft
United Kingdom
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DJI Stephen Posted at 2-2 21:39
Hello there Andy. I am sorry for the trouble this has caused and thank for reaching out. For additional reference I will post a DJI link where in you can find the DJI Pocket 2 Mini Control Stick User Manual ( https://dl.djicdn.com/downloads/DJI_Pocket_2/DJI_Pocket_2_Mini_Control_Stick_User_Guide_v1.0.pdf ) and a DJI Tutorial vide below on how to use the DJI Pocket 2 Mini Control Stick properly. Thank you.

https://www.youtube.com/watch?v=Caa4BKE7cr0

I've seen this and tried it but mine doesn't do this, as per my post when in pan/tilt mode it goes left and stays there
2022-2-3
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Remedii
lvl.2
Flight distance : 15853 ft
United Kingdom
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I'm still having no joy, I am defo doing whats in all the videos etc, do I have a faulty one? I woeks fine if I connect my phone, the onscreen control works the gimble correctly.
2022-2-5
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Remedii
lvl.2
Flight distance : 15853 ft
United Kingdom
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2022-2-5
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fansfe82067d
First Officer
  • >>>
Australia
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Defective - return it.
2022-2-6
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DJI Stephen
DJI team
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Remedii Posted at 2-3 11:25
I've seen this and tried it but mine doesn't do this, as per my post when in pan/tilt mode it goes left and stays there

Hi there Remedii. Thank you for the reply and for giving out these additional information. Since you are still having this issue with your DJI Pocket 2. It would be best to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance with regards to this matter. We will do there best to help you and give out the best resolution for the said issue. Again, I am sorry and thank you.
2022-2-7
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