DJI Tony
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Waldo Cruz Peralta Posted at 8-1 08:35
Good morning, I have a problem that when I want to use the quickshots it says that it cannot be done. lack of satellites or something, but the fly app tells me 13 satellites are connected and my mini 1 flies perfectly, it just won't let me use the quick, thanks for your time, I'm waiting for an answer to fix it, thank you very much.
Hi there, Waldo. Please make sure you're using the latest version of the DJI Fly app or try reinstalling it. (Please use this link: Mavic Mini - Download Centers)
1. For drones without internal storage, check whether a microSD card has been inserted.
--> If the storage is insufficient, QuickShots cannot be used (The QuickShots button is invisible). We recommend mounting a microSD card.
2. Check whether the flight mode/remote controller mode is P mode and whether the signal is strong.
--> If the aircraft has entered the ATTI mode or another mode, the QuickShots function cannot be used. We recommend switching the remote controller back to P mode and ensuring that the signal is strong.
3. Check whether the vertical takeoff height is over 2 m.
--> The QuickShots is not available if the takeoff altitude is lower than 2 m. Please fly the aircraft above 2 m before using QuickShots.
4. Check whether you have selected the target and tapped Start.
--> If the target is not selected or the Start button is not tapped, QuickShots cannot be triggered.
5. Check whether the lighting conditions are good and whether there are obstacles around the subject.
--> If the light is insufficient or there are obstacles around, there might be a calculation error due to the visual element of the target distance. As such, the DJI Fly app will not be able to stitch Quickshots videos. When the light is sufficient and there are no obstacles around the target, keep an ample flight distance to prevent the influence of visual elements.
6. Check whether the mobile phone is compatible with the DJI Fly app. (Please use this link: Mavic Mini - Download Centers Under DJI Fly App hover your cursor to "Supported Devices" to see the compatible devices list.)
--> If the device is incompatible, QuickShots might not be used. If a compatible device is used, recommend to synchronize data and reinstall the app. If the issue persists, please proceed to step 7.
7. Refresh the aircraft firmware version and see if it is valid.Please don't hesitate to reply back so we can assist you further. Have a great day ahead.
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