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DJI - I WANT A RIBBON CABLE....... SOLVED......
5425 31 2014-11-29
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mixstreme
lvl.4

United Kingdom
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SOOOOOOO  Disappointed that my order from Davesmotors, the only officially available ribbon cable has been refused due to selling out very very quickly..... (THIS ALONE SHOULD GIVE DJI AN IDEA OF THE DEMAND FOR SUCH PARTS, but I'm sure you already know.)
Not only was this based in the US, but by the time I had information here in the UK and ordered, it was still to late.

Despite the fact that I have had numerous conversations and contact with various "subdue" or support personnel, not one of them gave me a heads up on this supply of ribbon cables....  I have a feeling that we are not in the loop on this forum and we really are here to be pacified.......

CAN ANY PERSON FROM DJI SUPPORT PLEASE ALLOW or ARRANGE FOR ME TO BUY A RIBBON CABLE here in the UK..........
If not....
CAN YOU PASS THIS REQUEST TO SOMEONE WITH THE AUTHORITY TO ACTUALLY MAKE A DECISION OR AT LEAST NOTIFY YOUR MANAGERS OF THIS ONGOING ISSUE.

I don't want contact with any more support staff via emails with me having to explain AGAIN, no more false promises and no further lectures on how its highly complicated and requires immense and sensitive calibration that can only be done by DJI  etc.....

I do not want to send my Gimbal to Germany unless you are going to accept the cost of any such repairs that are not required in full......

I've seriously had enough of asking nicely and going round in circles whilst still having to explain to every member of staff on the way round....

THIS SHOULD HAVE BEEN AN EASY AND SIMPLE THING TO FACILITATE AND ONLY ENFORCES THE VIEWS OF MANY CONCERNING YOUR SUPPORT STRATEGY.


GOT ONE AT LAST>>>>>>
2014-11-29
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johnwarr
Captain
Flight distance : 6467 ft
United Kingdom
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Yes please DJI let this person buy a cable from you, anything to stop his constant moaning about it.....
2014-11-30
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phillcbx
lvl.1

United Kingdom
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hi there my own business is a cable manufacturing company in glos UK, so please let me know if can help, we build test looms for BAE Systems Typhoon, Tornado and Hawk, so you will get a good quality cable
Anyway let me know if I can help
Kind regards Phill
will need a sample or as much info as poss to copy it.
2014-11-30
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mixstreme
lvl.4

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phillcbx Posted at 2014-11-30 19:55
hi there my own business is a cable manufacturing company in glos UK, so please let me know if can h ...


Will do sir......
2014-11-30
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talk2t_c
Second Officer

France
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Sounds like a good money spinner, if you can come up with the goods.

Hope you can - mixstreme is getting rather annoyed  
2014-11-30
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away-point
lvl.4

United States
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Mind boggling to treat customers this way!  }:-/  
2014-11-30
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johnwarr
Captain
Flight distance : 6467 ft
United Kingdom
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Its not really, DJI made it clear from the start that in their opinion the camera / gimbal was not user servable and would only be made available as a complete unit.
Most dealers have them in stock.
2014-11-30
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MacCool
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United States
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johnwarr@live.c Posted at 2014-12-1 01:56
Its not really, DJI made it clear from the start that in their opinion the camera / gimbal was not u ...

You have to buy the camera and gimbal as a unit, all because of an almost incomprehensible engineering decision about how the two are attached to each other ((press-fit in soft aluminum, on a device that hangs from the bottom of a 2.5 lb flying model).

$679 to replace? And the only option is to replace it with the identically engineered part?

Hmmmm.....odd marketing plan.
2014-11-30
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phillcbx
lvl.1

United Kingdom
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Hi Guys ,
my intension here is not to make this a money spinner, but just to help out and cover my cost,
let me know if I can help that applies to any other cables etc,
Cheers phill
highviewcables@hotmail.co.uk
2014-11-30
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whyley27
lvl.2

United Kingdom
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where abouts in gloustershire are u phill, dont worry i found ya

mistreme, do u have a secmatic of the cable?

if not,  i willl travel down and you can use my drone to see what goes where etc.
2014-11-30
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mixstreme
lvl.4

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whyley27@sky.co Posted at 2014-12-1 04:28
where abouts in gloustershire are u phill, dont worry i found ya

mistreme, do u have a secmatic of  ...

I hope these are helpfull...  
$_57.jpg
P2V  Ribbon Cable Info (Medium).jpg
dji-phantom2-vision-plus-ribbon-cable-schematics-1280x960.jpg
dji-phantom2-vision-plus-ribbon-cable-pic1.jpg
dji-phantom2-vision-plus-ribbon-cable-pic2.jpg
2014-11-30
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mixstreme
lvl.4

United Kingdom
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johnwarr@live.c Posted at 2014-11-30 19:44
Yes please DJI let this person buy a cable from you, anything to stop his constant moaning about it. ...

During the festive period I will of course be moaning with a festive style and tone.
Featuring some of the greatest hits..... with a Ribbon cable twist.....{:3_41:}
2014-11-30
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johnwarr
Captain
Flight distance : 6467 ft
United Kingdom
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I would expect nothing less from you.......
2014-11-30
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talk2t_c
Second Officer

France
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phillcbx Posted at 2014-12-1 03:17
Hi Guys ,
my intension here is not to make this a money spinner, but just to help out and cover my  ...

Hey! my comment was with good intention - if you can help more than DJI - I like it.
2014-11-30
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Tony
Second Officer
Flight distance : 2856060 ft
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United States
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http://atkdrones.com/products/phantom-2-vision-gimbal-flex-cable
2014-11-30
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phillcbx
lvl.1

United Kingdom
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Hi Guys,
had a look at the pics of the flat ribbon cable and to be honest its not something I can assist with after all, I misunderstood I presumed it was the grey coloured standard ribbon cable that was needed and not as per the the pics,
So very sorry guys I cant help with that cable.........

Hey talk2t, sorry mate if I offended you in my reply comment I didn't mean to imply anything at all mate I should selected my words  better before I typed it, cheers  Phill x
Kind Regards Phill  sorry.
2014-12-1
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talk2t_c
Second Officer

France
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phillcbx Posted at 2014-12-2 06:35
Hi Guys,
had a look at the pics of the flat ribbon cable and to be honest its not something I can as ...

No offence taken - we can all misinterpret words in emails etc.  
2014-12-1
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talk2t_c
Second Officer

France
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Tony@CVP Posted at 2014-12-1 10:24
http://atkdrones.com/products/phantom-2-vision-gimbal-flex-cable

That looks a lot of money for that piece.  But this is what we are finding on here.
2014-12-1
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mixstreme
lvl.4

United Kingdom
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talk2t_c Posted at 2014-12-2 06:44
That looks a lot of money for that piece.  But this is what we are finding on here.

I have 2 in transit, From http://www.Davesmotors.com...
Thank you for your efforts though....
2014-12-1
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gil
Captain
Flight distance : 1362900 ft
United States
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I ran across this website in the process of researching a similar issue.  If all else fails you might consider it a Plan "X" www.usdronerepair.com (look at the bottom of the page -- italics are mine)
"We charge $80 to fix the gimbal and install the ribbon cable. You must supply the ribbon cable or we will purchase it and bill you for it."


2014-12-1
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phillcbx
lvl.1

United Kingdom
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Glad you got sorted out mate,
regards Phill
2014-12-2
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rethuringer
lvl.4
Flight distance : 16083 ft
United States
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Got mine yesterday from DavesMotorsports yesterday, $49 for two cables.
2014-12-2
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mixstreme
lvl.4

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rethuringer@icl Posted at 2014-12-3 06:11
Got mine yesterday from DavesMotorsports yesterday, $49 for two cables.

You should frame one, with a certificate of achievement....and a big cheesy smile.

Thanks for the effort Phill, much appreciated and I cant wait to hold it.......
2014-12-2
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gil
Captain
Flight distance : 1362900 ft
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How about a photo of the label with the part number / bar code so the rest of us can scour the web for something more specific than just "DJI ribbon cable"
2014-12-2
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mixstreme
lvl.4

United Kingdom
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gil@wk.net Posted at 2014-12-3 06:42
How about a photo of the label with the part number / bar code so the rest of us can scour the web f ...


Davesmotors.com will be getting more soon.........  

dji900  - Im not sure but i think this is how many are left in existence.....
dji-phantom-2-vision-plus-ribbon-cable.jpg
2014-12-2
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xzgraham
lvl.4

United Kingdom
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Glad you got sorted
2014-12-2
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MacCool
lvl.4

United States
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gil@wk.net Posted at 2014-12-3 06:42
How about a photo of the label with the part number / bar code so the rest of us can scour the web f ...

2014-12-2
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mixstreme
lvl.4

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Nice......  ....{:2_37:}
cant wait, what's it smell like....?
2014-12-3
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MacCool
lvl.4

United States
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mixstreme Posted at 2014-12-4 04:03
Nice......  ....
cant wait, what's it smell like....?

Didn't open it. I didn't want it to lose that new-ribbon smell.
2014-12-3
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shep941
lvl.2

United States
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Where did you get it? I need one....
2014-12-13
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kjkisatsky
lvl.4

United States
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Ahhh, the elusive ribbon cable!  Currently more expensive than Chinese heroin?
2014-12-14
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MvZiTaGqtUk8
lvl.2
Flight distance : 333412 ft
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Where did you eventually get your cable? I need one for my DJI Z-Axis. Thanks!
2017-3-22
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