App Installation blocked
6926 10 2022-3-30
Uploading and Loding Picture ...(0/1)
o(^-^)o
Vincent26
lvl.1
Singapore
Offline

Hi, When I was trying to install the app from the link source (https://www.dji.com/sg/downloads/djiapp/dji-mimo), the App installation get blocked as per picture approved.
I have already closed Advanced Protection but it is still being blocked. Please advice how to resolve this issue?

I am using S20+ with latest Anroid 12 version
WhatsApp Image 2022-03-30 at 17.24.03.jpeg
2022-3-30
Use props
DJI Wanda
Administrator
Offline

Hello, there. Sorry for your inconvenience. Could you please try to find the apk file and open it through file manager?
2022-3-30
Use props
Vincent26
lvl.1
Singapore
Offline

I've tried and still can't
2022-3-30
Use props
DJI Mindy
Administrator
Offline

Vincent26 Posted at 3-30 03:35
I've tried and still can't

Could you please check if the 'Allow from this source' option of DJI Fly is enabled? Please find the setting of "Install unknown apps" in the phone system settings, turn on the switch of "Allow from this source" restart the phone and then go to the file manager to open this file again to see if it works.
2022-3-30
Use props
djiuser_qoeHBrvEF3ag
New
Flight distance : 2969 ft
United States
Offline

I had a similar problem. Once I restarted it worked.
2022-4-24
Use props
DJI Gamora
Administrator
Online

djiuser_qoeHBrvEF3ag Posted at 4-24 21:51
I had a similar problem. Once I restarted it worked.

We are pleased to hear that your issue has been resolved. If the issue occurs again, please let us know.
2022-4-25
Use props
Ochulor Felix
New
United States
Offline

Please I want to unblock my account
2024-4-3
Use props
DJI Gamora
Administrator
Online

Ochulor Felix Posted at 4-3 05:01
Please I want to unblock my account

Hi, Ochulor Felix. Thank you for reaching out. May we ask what account you're referring to?
2024-4-3
Use props
Rodgers Ninsiima
lvl.1
Somalia
Offline

My Dji app is not opening
2024-9-18
Use props
DJI Natalia
Administrator
Offline

Rodgers Ninsiima Posted at 9-18 08:02
My Dji app is not opening

Hi there. Kindly confirm if you have downloaded the application from our Official DJI Site. Furthermore, is there any error message when you tried to open the application?
2024-9-18
Use props
Rodgers Ninsiima
lvl.1
Somalia
Offline

Yeah, shows that' the app might be harmful to the file or the Dji app blocked ,am using an Android phone version 13
2024-9-18
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules