Hello there,
I ran an autocheck and the gimbal return me the error code 1008, see the picture attached, does anyone now what this code refer to ?
thank you !

Hello, there. Thank you for reaching out. Please follow these steps:
1.Ensure that the camera load has already been mounted properly.
2.Ensure that the gimbal has been balanced.
3.Ensure that the gimbal Auto Check does not have interference.
4.Ensure that all axis locks are unlocked.
If you still encounter the same questions, please contact us.
Thank you in advance.

I've done all those checks and I also have that issue?

I have the same issue, camera is balanced but gimbal spins erratically, self check gets to 20% then error 1009

I have the same issue, camera is balanced but gimbal spins erratically, self check gets to 20% then error 1009

All axis are properly balanced, the problem still exists, I guess I have to contact you then

DJI Natalia Posted at 2022-5-3 01:47
Hello, there. Thank you for reaching out. Please follow these steps:
1.Ensure that the camera load has already been mounted properly.
2.Ensure that the gimbal has been balanced.

Natalia, I have same error code 1008 on RS2, please reply asap
Thank you

reedpi Posted at 1-15 17:58
Natalia, I have same error code 1008 on RS2, please reply asap
Thank you

Hi, there. Sorry for the belated reply.
Could you please check the suggestions on floor #2 and keep us updated if you still meet any problems?
Please make sure the camera is properly installed, all three axis locks on the gimbal have been unlocked, and the stabilizers have been balanced.
Thank you in advance.

DJI Natalia Posted at 2022-5-3 01:47
Hello, there. Thank you for reaching out. Please follow these steps:
1.Ensure that the camera load has already been mounted properly.
2.Ensure that the gimbal has been balanced.

ERROR CODE 1008 Is there a solution to this problem

ERROR CODE 1008 Is there a solution to this problem

Zakaria El Kach Posted at 5-10 02:48
ERROR CODE 1008 [view_image] Is there a solution to this problem

Hi, there.
Sorry for the belated reply.
May I double-confirm the error code you meet? If the error code is 1014 as the picture shows, it is suggested to send the device back to DJI for testing. If the error code is 1008, please tried the suggestions on the 2# and keep us updated.
Thank you.

BigSi999 Posted at 2022-8-9 00:01
I have the same issue, camera is balanced but gimbal spins erratically, self check gets to 20% then error 1009

same here!

DJI Natalia Posted at 5-15 17:27
Hi, there.
Sorry for the belated reply.
May I double-confirm the error code you meet? If the error code is 1014 as the picture shows, it is suggested to send the device back to DJI for testing. If the error code is 1008, please tried the suggestions on the 2# and keep us updated.

i have 1009 error on RS3 mini

rodolfovaliense Posted at 5-16 05:55
i have 1009 error on RS3 mini

Hi, there. Could you please check the following details and see if your problem can be resolved?
1. Ensure that the camera load has already been mounted properly.
2. Ensure that the gimbal has been balanced.
3. Ensure that the gimbal Auto Check does not have interference.
4. Ensure that all axis locks are unlocked.
Thank you in advance.

DJI Natalia Posted at 5-16 19:10
Hi, there. Could you please check the following details and see if your problem can be resolved?
1. Ensure that the camera load has already been mounted properly.
2. Ensure that the gimbal has been balanced.

Yes, I already did all that. Could you tell me what Error 1009 means?

rodolfovaliense Posted at 5-17 05:55
Yes, I already did all that. Could you tell me what Error 1009 means?

Hi, there. We are sorry that we can not confirm the actual problems without checking your gimbal, but it may be related to Roll Axis Joint Angle Linearization. Please make sure that the camera is installed correctly, all three axes are unlocked, and the DJI Ronin single-handed gimbal is properly balanced. If you still meet problems, please let us know.

DJI Natalia Posted at 5-17 17:43
Hi, there. We are sorry that we can not confirm the actual problems without checking your gimbal, but it may be related to Roll Axis Joint Angle Linearization. Please make sure that the camera is installed correctly, all three axes are unlocked, and the DJI Ronin single-handed gimbal is properly balanced. If you still meet problems, please let us know.

All 3 axes are perfectly balanced. I'm an old user since the Ronin-M and I know how to use the product, the RS3 Mini is not my first DJI gimbal, I have experience.

I've tested everything, and it always gives the same error 1009 and the gimbal is useless

rodolfovaliense Posted at 5-18 05:42
All 3 axes are perfectly balanced. I'm an old user since the Ronin-M and I know how to use the product, the RS3 Mini is not my first DJI gimbal, I have experience.

I've tested everything, and it always gives the same error 1009 and the gimbal is useless

Thanks for your feedback. We have confirmed with our engineer of your problem and please check the following details:
1. Please reset the gimbal parameters.
2. After resetting the gimbal parameters, please restart the gimbal and click " Auto-Tune" on the display 按and click "Status" > "System Calibration" in the Ronin app to perform a system calibration.
If it still does not help, it is suggested to send it back for testing.

rodolfovaliense Posted at 5-18 05:42
All 3 axes are perfectly balanced. I'm an old user since the Ronin-M and I know how to use the product, the RS3 Mini is not my first DJI gimbal, I have experience.

I've tested everything, and it always gives the same error 1009 and the gimbal is useless

My rs3 mini failed on me with the same 1009 error during my travel. Now it's just a useless weight until I'm back home and send it to DJI.

DJI Natalia Posted at 1-15 18:19
Hi, there. Sorry for the belated reply.
Could you please check the suggestions on floor #2 and keep us updated if you still meet any problems?
Please make sure the camera is properly installed, all three axis locks on the gimbal have been unlocked, and the stabilizers have been balanced.

I have the same error code 1008, why cant dji tell me what the code means?

I am having a dji rsc2 showing me error 1008 in auto check process
Gimbal is not calibrating showing gimbal is not horizontal.
In dji ronin app while running the stability test it is showing tilt axis is need to re calibrate both roll and pan axis is getting calibrate easily but tilt axis is not calibirating itself.

Please help

DJI Natalia Posted at 2022-5-3 01:47
Hello, there. Thank you for reaching out. Please follow these steps:
1.Ensure that the camera load has already been mounted properly.
2.Ensure that the gimbal has been balanced.

I have a DJI RSC 2 problem starts with the sudden and abnormal movement of the gimbal axis i ran auto check function in return i get error code 1008
I also run calibration and in between get gimbal is not horizontal on screen.
i also run the balance test in dji app where pan and roll axis got calibrated but tilt axis is not being able to calibrate.
in balance test window i noticed the gimbal is not showing the right measurement inclination in default position its show around 60 degree all the issue can be seen in the images too please guide me further what to do please help mee.

Error code 1008 on rs2 please I need help I have tried what you wrote but to no avail

Error code dji rs2 ronin  1006 ??????
Please

Error code dji rs2 ronin  1006 ??????
Please

djiuser_0G7FBmAuEERE Posted at 12-29 19:17
Error code dji rs2 ronin  1006 ??????
Please

Hi there, for the 1006 error, please place the gimbal on a level desktop or flat ground, perform horizontal calibration and try again, do not touch the gimbal during calibration.
If the error persists, you may need to send the gimbal back to DJI for further service.
May I know where are you located? Please contact our support for further assistance http://www.dji.com/support

Hi,  I need contact whit técnico suport

mariella catalan Posted at 4-23 07:20
Hi,  I need contact whit técnico suport

Hello, mariella. Thank you for reaching out. Are you also having the same issue as the OP above? If yes, please follow the troubleshooting steps provided by DJI Susan on post #27 to check the issue further. If the issue persists, you may contact our team at http://www.dji.com/support to start up a repair case with your gimbal. We appreciate your understanding and support.

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