djiuser_jdayAxBmLWT9
 lvl.1
United States
Offline
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Hello everybody, I found a solution that worked for us, as we ran into the same problem.
Basically what we found out is that the account that creates the team through the agras management platform or the DJI smartfarm app, cannot be the same account piloting the aircraft. So if your operation consists of just you, you will likely have to create two accounts (that's what we had to do), one to pilot the aircraft, and one to create and manage your team. Just like the other posts say, you should create a team, invite the user (your other "pilot" account) and then log out and sign back into the smartfarm app, but this time with the invited "pilot" credentials. Visit the notifications tab where you should see your pending invite (click accept), then if you sign into that "pilot" account on your DJI smart controller, it should say that you are now part of a team. You can also verify your pilot accounts addition to the team by signing back into the account that created the team and you should see your name populate in the team members tab.
I hope this helps you guys!!!! We struggled with this for a couple of days with no help from DJI Support! |
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