Hi, I am using an Anker USB cable and a Samsung fast charger and am plugging the cord directly into my drone. It is charging really slowly. One battery takes multiple hours to charge to 100%. Are there any products that would make a difference or any fixes I can try?

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to use a different USB cable to see if the issue persists? It is recommended to use an 18W USB Charger as the charging time of the said unit will be approximately 1hour and 22 minutes. Kindly please refer to the image below for your future reference. Thank you for your valued support.

DJI Paladin Posted at 6-5 18:15
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to use a different USB cable to see if the issue persists? It is recommended to use an 18W USB Charger as the charging time of the said unit will be approximately 1hour and 22 minutes. Kindly please refer to the image below for your future reference. Thank you for your valued support.

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Hi, sorry for replying so late but I looked into it and as you stated, you need a qc3/18w charger to fast charge it.

LikeDonutz Posted at 7-6 04:57
Hi, sorry for replying so late but I looked into it and as you stated, you need a qc3/18w charger to fast charge it.

Hello, there. Sorry for your inconvenience. May we know the specification of your charger and approximate charging time?