I am having some issues with my gimbal after a 9/10feet hard landing where going backward I accidentally hit a branch causing it to fall on its back on fairly soft grass .
Basically when I pan from right to left the gimbal doesn't compensate the centrifugal force and moves to the side tilting the horizon. If I then stop and hover it comes back to almost straight (Not quiet but almost). The faster I go the more it tilts, it doesent appear to do so if I go the other way, at least not as much.
I tried the obvious, recalibrating the gimbal several times but it does not fix the problem.
Below a youtube link that shows the issuee.
Hello there Stefano. I am sorry for the trouble this has caused and thank you for reaching out. Since you DJI Mavic 2 Pro had a hard landing before and now you are having this issue. I would recommend you to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We will do our best to help evaluate the DJI drone and will give out the best resolution for this issue. Again, I am sorry and thank you.
DJI Stephen Posted at 6-13 19:00
Hello there Stefano. I am sorry for the trouble this has caused and thank you for reaching out. Since you DJI Mavic 2 Pro had a hard landing before and now you are having this issue. I would recommend you to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We will do our best to help evaluate the DJI drone and will give out the best resolution for this issue. Again, I am sorry and thank you.
Txs Stephen, yes I think it's definetly worth sending it in to get checked....
Hi there Stefano. Thank you for the reply and you are very much welcome. If you have any other concerns or any inquiries with DJI. Please feel free to post it here at DJI Forum. We are all here to help and assist you. Thank you.
lvl.2
Captain
DJI team
