Drone stopped recording to the SD card
395 2 2022-6-14
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DrDopak
New
Flight distance : 13652 ft

Armenia
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After the latest update, the drone stopped recording to the SD card.
As soon as I click on record or try to take a picture,
the drone immediately loses connection with the remote control and starts returning home.
After 30 seconds, the connection is automatically restored.
I use a 128GB card, and before the update everything was fine.
Tell me please: how can I return back to the previous version, or fix that problem?
2022-6-14
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DowntownRDB
Core User of DJI
Flight distance : 1722 ft
  • >>>
United States
Online

Out of curiosity have you tried a different SD Card?  Or have you re-formatted that SD card in the drone since the firmware update?  Give it a try if you have time.
2022-6-14
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to install the DJI Assistant 2 software on your PC or Mac and kindly please try to refresh the firmware and check if the issue persists? Also, please try to use a different SD card for us to further isolate the issue. Please keep us posted. Thank you.
2022-6-14
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