louro
lvl.1
Flight distance : 372661 ft
Brazil
Offline
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DJI Stephen Posted at 7-24 21:11
Hello there 3s1k. I am sorry for the trouble this has caused and thank you for reaching out. Would you please try these steps below to see if the issue will persist? If the issue persist kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Thank you.
1. Please set “Font Size” and “Screen zoom” to default settings in their mobile device’s System Settings. Or, change to the minimum and then go back to the app for operation. ( Using Samsung mobile phones as an example: Settings - Display - Font and Screen Zoom ).
THANK YOU FOR THE TIP. AFTER SCREEN ZOOM REDUCTION, PROBLEM SOLVED |
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