Extremely bright photo mode
15201 13 2022-8-14
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ELW
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United States
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I'm new at this, so.....  
Suddenly when flying my Mini 2 the picture on my phone screen is Very bright, washed out.  I'm  in Auto photo mode, have all updates, and everything else is normal.   When going to Video mode, the picture is perfect.  I thought that in Auto photo mode I wouldn't have to make any camera adjustments.   Any advice?  Are there any adjustments in Auto mode that i could possibly make?
2022-8-14
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Labroides
Core User of DJI
Flight distance : 26781877 ft
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Australia
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You have accidentally adjusted the exposure compensation to overexpose above what the camera's meter thinks is the correct exposure.

Look down in the lower right of the screen to see the camera settings.
You'll see EV and a number.
Yours probably shows EV +2 or +3.
You need to dial that back to EV0

This example is with the same app, but a different drone so it's slight ly different from yours.

Screenshot_20220731-020555.jpg
2022-8-14
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FL_Flyer
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Flight distance : 810594 ft
United States
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Bottom right in DJI Fly, check for word “Pro”, tap to change to “auto”. You’re in manual exposure adjustment.
2022-8-14
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DJI Paladin
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Hi there. Thank you for reaching out and we're sorry for the trouble. Please make sure that you have set your exposure to "Auto" on the far bottom right of the DJI Fly app and check if the issue persists. Hope you also get the best recommendation from our fellow DJI Pilots to have other professional settings on the DJI Fly app. Thank you for your valued support.
2022-8-14
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Labroides
Core User of DJI
Flight distance : 26781877 ft
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Australia
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FL_Flyer Posted at 8-14 18:30
Bottom right in DJI Fly, check for word “Pro”, tap to change to “auto”. You’re in manual exposure adjustment.

Bottom right in DJI Fly, check for word “Pro”, tap to change to “auto”. You’re in manual exposure adjustment.
If you are talking to me .. yes, I know I'm in Pro mode and I know all about that.

If you are talking to the OP, he's not in Pro mode and that isn't his problem.
I explained what his problem is already.
2022-8-14
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ELW
Second Officer
United States
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Labroides Posted at 8-14 17:26
You have accidentally adjusted the exposure compensation to overexpose above what the camera's meter thinks is the correct exposure.

Look down in the lower right of the screen to see the camera settings.

Thank you so much!  I will do as you say but can't get to my drone for a day or so.  However, I will get back to you as soon as I can, after trying your recommendation -- I really need to fix this exposure issue.
2022-8-15
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fateofangel
Second Officer
Flight distance : 1397238 ft
Poland
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ELW Posted at 8-15 05:21
Thank you so much!  I will do as you say but can't get to my drone for a day or so.  However, I will get back to you as soon as I can, after trying your recommendation -- I really need to fix this exposure issue.

it will help, please confirm it is ok
2022-8-15
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ELW
Second Officer
United States
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Labroides Posted at 8-14 17:26
You have accidentally adjusted the exposure compensation to overexpose above what the camera's meter thinks is the correct exposure.

Look down in the lower right of the screen to see the camera settings.

Finally got to my drone, and you're correct!  The problem was the EV setting.  I'm not sure how that happened; nevertheless, that surely messed up my photo shoots.  Thanks!  I'm now wondering whether I could have just clicked on "Reset Camera Parameters" at the bottom of the Camera tab and fixed it all up that way.  
2022-8-16
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ELW
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United States
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fateofangel Posted at 8-15 12:48
it will help, please confirm it is ok

All's well now, thanks to some good advice from this forum.  My EV setting was way off; fixed now.
2022-8-16
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ELW
Second Officer
United States
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DJI Paladin Posted at 8-14 19:23
Hi there. Thank you for reaching out and we're sorry for the trouble. Please make sure that you have set your exposure to "Auto" on the far bottom right of the DJI Fly app and check if the issue persists. Hope you also get the best recommendation from our fellow DJI Pilots to have other professional settings on the DJI Fly app. Thank you for your valued support.

Thanks, moderator.  As you read below, all is fine now thanks to correcting my EV setting.
2022-8-16
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fateofangel
Second Officer
Flight distance : 1397238 ft
Poland
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ELW Posted at 8-16 06:04
All's well now, thanks to some good advice from this forum.  My EV setting was way off; fixed now.

superb, great to hear than
2022-8-17
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DJI Paladin
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Flight distance : 318 ft

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ELW Posted at 8-16 06:05
Thanks, moderator.  As you read below, all is fine now thanks to correcting my EV setting.

Great! We're glad that you have already managed to isolate the issue. Should you have other inquiries or concerns, please don't hesitate to reach us. Have a nice day ahead!
2022-8-19
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djiuser_KyR0mn9r8N61
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Canada
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DJI Paladin Posted at 2022-8-14 19:23
Hi there. Thank you for reaching out and we're sorry for the trouble. Please make sure that you have set your exposure to "Auto" on the far bottom right of the DJI Fly app and check if the issue persists. Hope you also get the best recommendation from our fellow DJI Pilots to have other professional settings on the DJI Fly app. Thank you for your valued support.

Thanks works perfect!!
2024-3-29
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DJI Paladin
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Flight distance : 318 ft

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You are most welcome. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you for choosing DJI.
2024-4-1
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