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No signal + no image
1311 22 2015-8-6
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damian191
lvl.4
Flight distance : 4115955 ft
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Poland
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Hi. Today I was flying my I1 - all was ok. I landed, change baterry, turn on I1 - everything is ok I can fly but i dont see image on iPhone or iPad. On middle top bar there is No signal and  fan on back of gimbal dont work. I have latest firmware.
2015-8-6
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w1der
Second Officer

Sweden
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This is exactly what happened to me a week ago ... EXACTLY !

Contacted DJI support team in Germany ...
They want me to send it in.

And on top of that ... now I cant load the new FW ... so I guess I will be sending it.
2015-8-6
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bobo81
Flight distance : 336473 ft
Australia
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I have the same issue. I have to turn the Inspire off then back on again and it seems to work fine?!
2015-8-6
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damian191
lvl.4
Flight distance : 4115955 ft
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Poland
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For me nothing help... Gimbal dont see SD card...
2015-8-6
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w1der
Second Officer

Sweden
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bobo81@y7mail.c Posted at 2015-8-7 08:25
I have the same issue. I have to turn the Inspire off then back on again and it seems to work fine?! ...

This worked initially ... but now it just wont work at all!
2015-8-6
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w1der
Second Officer

Sweden
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damian191@gmail Posted at 2015-8-7 14:49
For me nothing help... Gimbal dont see SD card...

My camera still works and can record both video and still ...
But no signal is going through to the view finder.
2015-8-6
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bobo81
Flight distance : 336473 ft
Australia
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w1der Posted at 2015-8-7 15:36
This worked initially ... but now it just wont work at all!

That's not good at all, if this happened to you, then I'm worried it might happen to me.
I wonder if this is a software or hardware issue?
The camera appears to be working fine, but I don't get an image on the screen, and the status bar says "No Signal".
2015-8-7
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retret66
lvl.3

Philippines
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bobo81@y7mail.c Posted at 2015-8-7 23:16
That's not good at all, if this happened to you, then I'm worried it might happen to me.
I wonder  ...

This happens to me after firmware update..I see that it is trending now..I have been on DJI unhelpful support ever since and I think there are lemon units out there..90% no signal, only 10% chance you will get video feed to the APP..Sometimes, it will work and 1 min later no signal!. These are faulty units.. The histogram will show data so you know it is still capable of recording, but flying it blind..
2015-8-7
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airymok
lvl.4
Flight distance : 2623652 ft
Hong Kong
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I guess something wrong happen to the RC. When you have this issue, please try to reboot your RC?
2015-8-7
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airymok
lvl.4
Flight distance : 2623652 ft
Hong Kong
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damian, if the fan doesn't work, it seems that your camera has no power. Please check the connection of the camera and aircraft between.
2015-8-7
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airymok
lvl.4
Flight distance : 2623652 ft
Hong Kong
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retret66 Posted at 2015-8-7 23:32
This happens to me after firmware update..I see that it is trending now..I have been on DJI unhelpf ...

Switch a cable may help? Or reboot the RC?
2015-8-7
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retret66
lvl.3

Philippines
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airymok Posted at 2015-8-7 23:39
Switch a cable may help? Or reboot the RC?

I did everything, it happens on iphone and android..rebooted like 30x
2015-8-7
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gboivin
First Officer
Flight distance : 1544416 ft
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United States
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bobo81@y7mail.c Posted at 2015-8-7 23:16
That's not good at all, if this happened to you, then I'm worried it might happen to me.
I wonder  ...

I also have the same problem. My second controller was also upgraded and video signal works. Main controller has no signal and video feed no go. Gimbal works and can take picture. Pic shows up on card when putting in computer. No video feed to iPad . Any suggestions how to reset the controller and re install firmware?
2015-8-9
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jimhare
Captain
Flight distance : 239035 ft
Australia
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gboivin@msn.com Posted at 2015-8-10 06:41
I also have the same problem. My second controller was also upgraded and video signal works. Main  ...

Same with me.  Second controller continues to work, main controller is intermittent with the iPhone but controls the Inspire just fine.   Inspire, gimbal and shooting SD all work perfectly, even when iPhone not connected.
2015-8-9
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remltr
lvl.4

United States
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Does it not work if you switch controllers - master becomes slave?

Does it not work if you use only one controller?

Or is no matter what it is always the master that doesn't work?
2015-8-9
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w1der
Second Officer

Sweden
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jimhare Posted at 2015-8-10 07:18
Same with me.  Second controller continues to work, main controller is intermittent with the iPhon ...

So ... in your case it´s quite obvious that this is a "bug".
I was thinking loose connector (but I went through them) ... or anything else "hard ware" ... but now I don´t know what to think.  
2015-8-9
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damian191
lvl.4
Flight distance : 4115955 ft
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I gave up - I sent gimbal to service.
2015-8-9
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w1der
Second Officer

Sweden
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damian191@gmail Posted at 2015-8-10 15:33
I gave up - I sent gimbal to service.

How do you know that the problem is with the gimbal ?
2015-8-10
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jimhare
Captain
Flight distance : 239035 ft
Australia
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w1der Posted at 2015-8-10 13:58
So ... in your case it´s quite obvious that this is a "bug".
I was thinking loose connector (but ...

I agree, my first thought was a loose connector until I saw this thread.

Makes me happy to think I might not need to send it in, just wait for it to be magically fixed!
2015-8-10
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w1der
Second Officer

Sweden
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jimhare Posted at 2015-8-10 18:48
I agree, my first thought was a loose connector until I saw this thread.

Makes me happy to think  ...

I was hoping the new FW was going to fix mine ... but ... as you know I can´t even load it ...

I have drifting horizon, black view finder and also unable to load new FW ...
My question is wether to send it in now and get some "first aid" done to it ... or wait a little bit longer until they can sort out more bugs and have it all fixed at the same time!?  
2015-8-10
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jimhare
Captain
Flight distance : 239035 ft
Australia
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w1der Posted at 2015-8-10 19:30
I was hoping the new FW was going to fix mine ... but ... as you know I can´t even load it ...

...

Wow, maybe you need some kind of super-factory-reset to clear all the bad mojo.
2015-8-10
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ugranzow
lvl.1

Germany
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its a known hardware fault. check out your rc controller version. If you have the "A" version - you must send the controller to service for replacement. version "B" - the newer one doesnt have this issue.



cheers!
2015-8-10
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kfdsan
lvl.1

United States
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I am having the same issue.  Mine seemed to start after my upgrade to FW v1.3.  everything appears to connect, I initially get video feed, and then after 2-5 seconds I get a blue screen with no video feed.  
My Micro SD that came with it also will not format, and the DCIM folder on it shows a date of 31 Dec. 2097.  Anyone else having this issue?

Inspire 1 - 2 weeks old, v1.3, 1 controller, iOS iPhone 6 plus, updated to DJI GO app from Pilot app
2015-8-10
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