DJI Susan
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Hi Ronnie, thank you for reaching out, as per the serial number, the aircraft was the Italian version, it can not be changed to the US version.
DJI Care Refresh and the aircraft must be purchased from the same country/region, and its service is only eligible where the DJI Care Refresh is purchased. Therefore, if the Italian version of DJI Care Refresh is purchased, the service can only be claimed at the repair center in Europe.
Sorry that the shipping from/to the US to the repair center in Europe will not be covered by DJI, nor the clearance, the DJI Care Refresh only covers the shipping from/to the country/region of where it was purchased.
Therefore, I may not recommend you purchase DJI Care Refresh for the Italian drone if you are located in the US.
Hope for your kind understanding. |
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