Rattling sound in mini 3 pro
2113 14 2022-9-2
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m13862139345
lvl.3
Flight distance : 29206 ft
Canada
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Hello, I have a mini 3 pro and when I shake it, it makes this rattling sound. Is this normal ?Here is the link for the short demo video: https://youtube.com/shorts/L713vF8XLv0?feature=share(turn the volume up to hear the weird rattling noise) the noise seems to be from the camera

2022-9-2
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Goggles Pisano
Second Officer
Flight distance : 8810745 ft
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United States
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Q

Sounds like your gimball is a little wonky. Any hard landings or crashes ?
2022-9-2
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m13862139345
lvl.3
Flight distance : 29206 ft
Canada
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Goggles Pisano Posted at 9-2 19:56
The gimbal could rattle some I guess... A video and some more details would help diagnose any problem if there even is one ...

I have the video up and the gimbal was not moving because I put the foam on to make it stay fixed. Is it possible that it's the image stabilizer or auto focus inside the camera(just like any other cameras). Also does yours have this issue ?
2022-9-2
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Goggles Pisano
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m13862139345 Posted at 9-2 20:05
I have the video up and the gimbal was not moving because I put the foam on to make it stay fixed. Is it possible that it's the image stabilizer or auto focus inside the camera(just like any other cameras). Also does yours have this issue ?

Mine does not make any noise at all...
2022-9-2
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m13862139345
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Flight distance : 29206 ft
Canada
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Goggles Pisano Posted at 9-2 20:17
Mine does not make any noise at all...

That's odd, I guess I'll have to wait for more replies to figure out what the problem is
2022-9-2
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Goggles Pisano
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Goggles Pisano Posted at 9-2 20:17
Mine does not make any noise at all...

I shook it pretty hard but no sound...
2022-9-2
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Goggles Pisano
Second Officer
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Wait for DJI or some other member to chime in, maybe they can help you.
2022-9-2
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DJI Stephen
DJI team
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Hello there m13862139345. Thank you for reaching out and for giving out these information and for providing this video as well. Since we are having this issue with one of your DJI Mini 3 Pro. I would recommend for your to contact our DJI Support Team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We will do our best to help you and give out the best resolution for this issue. Again, I am sorry and thank you.
2022-9-2
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m13862139345
lvl.3
Flight distance : 29206 ft
Canada
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Goggles Pisano Posted at 9-2 19:56
Sounds like your gimball is a little wonky. Any hard landings or crashes ?

yeah i crashed it from ;like less than 1 meter above the ground and it dropped onto grass. .this shouldnt do the damage
2022-9-2
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Hannibal_
lvl.4
Flight distance : 297126 ft
Netherlands
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Gee… no clue.
I am afraid I never shake it that badly.

Not going to either…

In normal use you also notice sounds?
2022-9-3
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DowntownRDB
Core User of DJI
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United States
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I'd bet it is gimbal related.  Probably need to send it into DJI for diagnostics.  
2022-9-3
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alexei14
lvl.2
Flight distance : 859239 ft
Germany
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Hi, how did you sovle the issue ? I have the same problem and I did not crash it or hard land it and i hear inside the camera the exact noise. I am wondering what you did as I might do the same.
2022-10-27
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PixelPro
Second Officer
Flight distance : 1205715 ft
United States
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Mine has this issue.  have they fixed yours yet??
2023-3-2
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PixelPro
Second Officer
Flight distance : 1205715 ft
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alexei14 Posted at 2022-10-27 13:37
Hi, how did you sovle the issue ? I have the same problem and I did not crash it or hard land it and i hear inside the camera the exact noise. I am wondering what you did as I might do the same.

Have they fixed yours yet?
2023-3-3
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Abouali Saab
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Saudi Arabia
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PixelPro Posted at 3-3 09:34
Have they fixed yours yet?

me too but seems to work fine
2023-5-7
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