Gimbal IMU data error (code: 40021)
1401 5 2022-9-11
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MBo
lvl.3
Flight distance : 1391545 ft
Norway
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After updating the "DJI Fly" app released in connection with the arrival of the AVATA, I've lost connection with the camera on my Mavic Air 2. It seems the S/N has "disappeared" and the app is also not able to connect to the drone's external SD card. I've tried formating the SD card from my computer, but the app still does not recognize the card. I can read the card from the USB port on the drone, so the card seems to be fine both pre- and post formating. When connecting the drone to the ecomputer via the "DJI Assistant 2 for Mavic", it is possible to calibrate the camera and the signal is being read from the camera via the USB port to the computer, so it does not seem to be anything physically wrong with the camera as such. Successful gimbal calibration as well as IMU calibration does not solve the issue. Very frustrating!

IMG_2753.jpeg
2022-9-11
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MBo
lvl.3
Flight distance : 1391545 ft
Norway
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IMG_2751.jpeg
IMG_2738.jpeg
IMG_2754.jpeg
2022-9-11
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Montfrooij
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Flight distance : 2560453 ft
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Maybe you are better off in the Products section of this forum.
That was made for these questions
https://forum.dji.com/forum-129-1.html
2022-9-11
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MBo
lvl.3
Flight distance : 1391545 ft
Norway
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Thanks! I'll try to move (copy) my comment :-)
2022-9-11
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Montfrooij
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MBo Posted at 9-11 09:38
Thanks! I'll try to move (copy) my comment :-)

You're welcome!
2022-9-11
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Montfrooij
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Netherlands
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MBo Posted at 9-11 09:38
Thanks! I'll try to move (copy) my comment :-)

PS, if you reply to someone, it is best to hit that small reply link below their post. That way, the user gets a notification
2022-9-11
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