I just got the drone and noticed that the camera cable seemed to be broken.
I haven't turned it on yet. What should i do to get it fixed?

We are sorry for the inconvenience caused. However, this design can reduce the effect of drone vibration and improve its stability. Please stay assured this will not affect the product performance.

Tverto Posted at 9-15 09:12
Do i need to power it up and activate the drone?

Thanks for your inquiry. You may find this YouTube clip informative. Hope this helps.

my avata is having a problem with that cable, the camera image has interference
dji avatar camera malfunction

dji avatar camera malfunction

Rubinhosm Posted at 11-6 17:12
dji avatar camera malfunction

Hi, there.
We are sorry for the inconvenience caused.
Could you please tell us more details of this issue and send us a related video of your problem so that we can check the details better and offer you more help? Thank you in advance.

DJI Natalia Posted at 11-6 22:04
Hi, there.
We are sorry for the inconvenience caused.
Could you please tell us more details of this issue and send us a related video of your problem so that we can check the details better and offer you more help? Thank you in advance.

the avatar has already arrived with this defect, there was no hard landing, I'll send the video link, I can't post it here on the forum


https://youtu.be/1sUT3ZDCwP8

Rubinhosm Posted at 11-7 14:58
the avatar has already arrived with this defect, there was no hard landing, I'll send the video link, I can't post it here on the forum

Hi, we replied to your post, please have a look. https://forum.dji.com/forum.php?mod=viewthread&tid=278785