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DJI Ronin-M doesn't work "IMU must be upgraded"
4023 27 2015-8-9
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denzproduction
New

Belgium
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I have upgraded the latest Ronin-M Assistant Software v1.9 on your download page and the DJI Win Driver on your download page but I can't connect my Ronin-M because it says "IMU must be upgraded" and "Not DJI intelligent battery". The only upgrades available are: "GCU 1.0 Firmware 5.1" and "Receiver 1.1 Firmware 1.12". When I install them and restart the program it's like they are not installed because it tells me to do the same upgrades again and again.

The 2 lights are on but there is no reaction from the Ronin-M when I try to do the Auto Tune or anything else, even with the remote and all Options switched off.

I can only configure it with my PC but I tried it on and Iphone 5 and Ipad 3 and it seems the Bluetooth doesn't work because it can't find the Ronin-M...

2015-8-9
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DJI-Cathy
Second Officer

Hong Kong
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Please check whether your battery is tightly mounted on your Ronin-M or not
2015-8-9
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denzproduction
New

Belgium
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DJI-Cathy Posted at 2015-8-10 14:32
Please check whether your battery is tightly mounted on your Ronin-M or not

Of course it is ...
2015-8-10
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denzproduction
New

Belgium
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Why can't I do the IMU upgrade ? That is the main problem I think.

Here is a screenshot of the "IMU must be upgraded" on the assistant 1.9

2015-8-10
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DJI-Cathy
Second Officer

Hong Kong
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If you installed the old Ronin-M assistant software V1.7, please connect it and double check whether the V1.7 software can detect the IMU version
To follow your case, can you please send your email to support@dji.com? we will help you,THX
2015-8-10
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coyut.riot
Second Officer
Flight distance : 2559222 ft
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Switzerland
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I've got the identical failure after updating with 1.9

Gimbal is dead, IMU update option not available anymore
I've tried to reconnect to the IMU with Assistant 1.6, 1.7, 1.8 and 1.9 with no success.

What is the solution on this one?
2015-8-20
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DJI-Cathy
Second Officer

Hong Kong
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coyut.riot Posted at 2015-8-21 05:30
I've got the identical failure after updating with 1.9

Gimbal is dead, IMU update option not availa ...

Please contact support@dji.com, we will help you
2015-8-20
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misprod
New

France
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after sent email to dji's support, he sent me a v1.9 beta which forces IMU update... It's the only solution of this problem... My RONIN M works again after 2 days dead
2015-8-24
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rich-bitb
lvl.1
United Kingdom
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Hi,

I am also getting the IMU error message - my ronin is totally dead.
Could someone who has the 1.9 Beta please send it to me? rich-bitb@hotmail.co.uk

MANY THANKS! - really hope it fixes it

2015-8-26
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edgeclusive
lvl.1
Flight distance : 874259 ft
United Kingdom
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Hey Rich I hope this message finds you well I emailed you can you send the 1.9 beta version I have the same issue ronin m isn't functioning.

GCU at 5.1 attempt to update date it to 1.1 succeeds but after battery cycle stays on the same...

IMU won't update at all keeps failing and the battery isn't coming up...

Thanks in advance hope this works...


2015-8-27
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nahua
lvl.1

United States
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edgeclusive@hot Posted at 2015-8-27 12:14
Hey Rich I hope this message finds you well I emailed you can you send the 1.9 beta version I have t ...

I'm just upgraded and I too have the same problem - IMU upgrade problem.  Could someone email me the beta file?  My email is nahua808@gmail.com.  Thank you in advance!

--Orlando

IMU Error

IMU Error
2015-8-28
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rich-bitb
lvl.1
United Kingdom
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Sorry guys but I have had to send mine back for repair via the dealer - not happy at all as it looks like its a common problem now and the support desk do not know how to sort it.
2015-8-30
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joey.delara
lvl.1
Canada
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I am dealing with the same issue. If any of you guys have the v1.9 beta can you please email it to joeedee@hotmail.com

Much appreciated!
2015-9-13
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nanoobg
lvl.1

Argentina
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Hey Guys I have the same problem, I even try to contact any of you! Tomorrow I have to work I have a great idea! Upgrade the firmware !
Does anyone have the bug to repair this or a previews firmware
thanks a lot
nano

2015-9-16
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janillikainen
lvl.1
Finland
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Hi,  I  have the same problem, imu upgrade problem . I need help.
Email: janillikainen@msn.com
Thanks !
2015-9-17
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brian_han1788
New

Malaysia
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I'm same problem here..pls here!!
2015-9-19
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ek
lvl.2

Chile
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Oh Great another problem..I have a shoot this week and need to figure out something, I have not install the 1.9 version on my computer yet, Should I just stick to the 1.8 gimbal application??? I sure would hate to have a blocked Ronin M when I have a shoot coming up??? I am having the drifting problem with my Ronin M, but at least it works... Halfway..?? Last time I will be a Chinese Product. ZERO customer service other that generic emails saying install everything, update everything and balance etc etc. I get my freaking M balanced perfectly but after a minute or so it starts to drift to the right!!!!!
I wish they would get some English speaking person in here on the forums and clean up all these posts and concerns/problems people are having and at least act like they are concerned or working on the problems!!! Other than the generic send and email to us response!!!
Eric
2015-9-19
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brian_han1788
New

Malaysia
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DJI-Cathy Posted at 2015-8-11 15:02
If you installed the old Ronin-M assistant software V1.7, please connect it and double check whether ...

help...my ronin can't work after update the firmware..i got shooting next week... until now there didn't reply me...!!!!!!!!!
2015-9-19
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calcallaghan
New

Ireland
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anyone have V1.9 Beta ? my Ronin is dead and i need it in 12 hours

2015-9-25
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MattSmink
New

United States
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Same situation as above. IMU won't update and now the Gimbal is dead. Can someone send the 1.9 Beta to msmink@aceraft.com  ??

Please and thank you

2016-7-14
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4pmmedia
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United States
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coyut.riot Posted at 2015-8-20 13:30
I've got the identical failure after updating with 1.9

Gimbal is dead, IMU update option not available anymore

We have an identical issue with the Ronin. Can we please get a quick solution for this?
2017-1-3
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Brad12d3
lvl.1
United States
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So I have a brand new Ronin M from BHphoto and everything is upgraded but it will not work properly. When I turn it on, the gimbal engages for about 2 seconds before going limp. The DJI Assistant Software tells me that I am not using a DJI Smart Battery. I do not know how to resolve this problem. Here is dropbox link to a video and screenshot of my issue: https://www.dropbox.com/sh/fnn8m ... jQuZSSGx9GYyGa?dl=0
2017-1-3
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Brad12d3 Posted at 2017-1-3 13:03
So I have a brand new Ronin M from BHphoto and everything is upgraded but it will not work properly. When I turn it on, the gimbal engages for about 2 seconds before going limp. The DJI Assistant Software tells me that I am not using a DJI Smart Battery. I do not know how to resolve this problem. Here is dropbox link to a video and screenshot of my issue: https://www.dropbox.com/sh/fnn8mfx3gfq947w/AACB5oiaz8UjQuZSSGx9GYyGa?dl=0

I responded to you on your own thread.
2017-1-4
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eraizgn_Ronin
lvl.2

Turkey
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https://forum.dji.com/thread-79258-1-1.html
2017-1-7
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sajed0006.yahoo
lvl.1
Flight distance : 984 ft
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Iran
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would u plz send this beta version to me????
i have the same issue
sajedalamuti1992@gmail.com
2017-1-9
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fans97da9f84
lvl.1

United States
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My Ronin went dead after update. IMU won't upgrade. Anybody have the 1.9 beta they can send?

Many Thanks,
2017-2-7
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fans0f731fe8
lvl.1

United States
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misprod@hotmail Posted at 2015-8-24 02:24
after sent email to dji's support, he sent me a v1.9 beta which forces IMU update... It's the only solution of this problem... My RONIN M works again after 2 days dead

Can you repost the beta
2017-11-2
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fans0f731fe8
lvl.1

United States
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sajed0006.yahoo Posted at 2017-1-9 08:59
would u plz send this beta version to me????
i have the same issue

Me too lloydwtompkins@gmail.com
2017-11-2
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