I bought the DJI Mini 2 Fly More Combo, The drone worked for 5 minutes, by the time I purchased the Care Refresh and came back to the app to bound the Care Refresh to my account the drone turned off and wont turn on again. I contacted D]I support and they told me to ship back the entire combo kit for replacement, which I did on 10/13. It's scheduled to arrive tomorrow 10/18..
How long will it take to process and ship my replacement? I'm going on vacation on 10/26 and it will not be the same without my drone.

Hi there, thanks for the inquiry. The overall processing time of your replacement request will be approximately 2-3 working days excluding the shipping back and forth. However, you will be updated via email in regards to the case. I hope this answers your query. Should you have any concerns, please keep us posted.

Thank you Diana

fanse783d423 Posted at 10-17 14:58
Thank you Diana

No worries. Anything that we could assist you with, please don't hesitate to reach us. Have a nice day ahead.

Good morning, I just checked the status of my case, and it got verified yesterday, anyway you can help to get them ship it today, so I can enjoy my drone in the weekend.
CAS-10812432-G2J8B2

fanse783d423 Posted at 10-19 04:08
Good morning, I just checked the status of my case, and it got verified yesterday, anyway you can help to get them ship it today, so I can enjoy my drone in the weekend.
CAS-10812432-G2J8B2

Hi there, we will ask the corresponding team to ship the replacement as soon as possible, we do hope you will be able to receive it soon. Thank you for your patience.

I just received my drone. The whole process from the day I submitted my case till the day I received my drone only took 5 Business days. Thank you Diana & Susan.

fanse783d423 Posted at 10-21 15:56
I just received my drone. The whole process from the day I submitted my case till the day I received my drone only took 5 Business days. Thank you Diana & Susan.

Thanks for the update. Glad to know you've received the drone. If there is anything else we can help you with, please feel free to contact us.