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DJi RC @ won’t connect with my dji flight
503 14 2022-11-16
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Lightning_976
lvl.1

United States
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DJI VIRTUAL FLIGHT IS SAYING THAT I NEED TO CONNECT MY RC2 WITH MY GOGGLES. WHAT TO DO?
2022-11-16
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DJI Wanda
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Hello, there. Sorry for your inconvenience. May we confirm the remote controller you used is DJI RC or DJI FPV remote controller 2?
2022-11-17
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Gustavo Mavic2
lvl.1
Flight distance : 44400 ft
Argentina
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Hola, mi mavic 2 air tiene 12 horas de vuelo. hace una semana que no puedo volarlo. La pantalla de mi samsung s21 me dice que no está conectado el RC. le saque la funda al celular, cambie el cable, gire 180° la ficha, cargue el firmware, desintalé y reinstale la app djifly....y no reconoce la conexión. Me llama la atención que el firmware que carga sea tan anterior (V04.11.0034) del 2022.06.14 Estoy muy frustrado con el inconveniente. Que podria hacer? gracias
2022-11-18
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DJI Wanda
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Gustavo Mavic2 Posted at 11-18 11:33
Hola, mi mavic 2 air tiene 12 horas de vuelo. hace una semana que no puedo volarlo. La pantalla de mi samsung s21 me dice que no está conectado el RC. le saque la funda al celular, cambie el cable, gire 180° la ficha, cargue el firmware, desintalé y reinstale la app djifly....y no reconoce la conexión. Me llama la atención que el firmware que carga sea tan anterior (V04.11.0034) del 2022.06.14 Estoy muy frustrado con el inconveniente. Que podria hacer? gracias

Hello, there. Sorry for your inconvenience. Would you please tell us the firmware version of your remote controller and aircraft? Did you try to refresh the firmware on DJI Assistant 2?
2022-11-18
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djiuser_LbsBid4f34mq
lvl.1

Honduras
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Gustavo Mavic2 Posted at 11-18 11:33
Hola, mi mavic 2 air tiene 12 horas de vuelo. hace una semana que no puedo volarlo. La pantalla de mi samsung s21 me dice que no está conectado el RC. le saque la funda al celular, cambie el cable, gire 180° la ficha, cargue el firmware, desintalé y reinstale la app djifly....y no reconoce la conexión. Me llama la atención que el firmware que carga sea tan anterior (V04.11.0034) del 2022.06.14 Estoy muy frustrado con el inconveniente. Que podria hacer? gracias

Hola.. mismo problema con mi control que recién se actualizó.. si sabes la manera de solucionarlo, por favor me dejas saber. Gracias
IMG_20221230_023338.jpg
Screenshot_20221230-101253.jpg
Screenshot_20221230-101248.jpg
2022-12-31
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djiuser_LbsBid4f34mq
lvl.1

Honduras
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DJI Wanda Posted at 11-18 23:32
Hello, there. Sorry for your inconvenience. Would you please tell us the firmware version of your remote controller and aircraft? Did you try to refresh the firmware on DJI Assistant 2?

Refresh is an option no available on the DJI assistant 2 Ani i don't know why.!! I'm very frustrated
IMG_20221230_023338.jpg
2022-12-31
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DJI Wanda
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djiuser_LbsBid4f34mq Posted at 12-31 05:44
Refresh is an option no available on the DJI assistant 2 Ani i don't know why.!! I'm very frustrated

May we know if you use the DJI Assistant 2 For Mavic, can the firmware list load out?
https://www.dji.com/downloads/softwares/assistant-dji-2-for-mavic
2022-12-31
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djiuser_LbsBid4f34mq
lvl.1

Honduras
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When I plug in the DJI Assistant 2 for Consumer Drone it detect the drone and the controller firmware but the update, refresh option and previous firmware are not seen.. but when I plug with the Assistant for mavic it can't detect the firmware version in the drone and the controller neither

I'm using mine with the mini 2 drone and this show when I link the controller with the app you sent to me Assistant 2 for mavic
16726749478708408743578587040572.jpg
16726749818038760943073944607156.jpg
1-2 07:23
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djiuser_LbsBid4f34mq
lvl.1

Honduras
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And when I plug to the PC with the consumer drone series show this, no updates, no refresh and no other options available
16726780394273152219933468065966.jpg
1-2 08:48
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djiuser_LbsBid4f34mq
lvl.1

Honduras
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DJI Wanda Posted at 2022-12-31 23:06
May we know if you use the DJI Assistant 2 For Mavic, can the firmware list load out?
https://www.dji.com/downloads/softwares/assistant-dji-2-for-mavic

Isn't working
1-2 09:06
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DJI Wanda
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Hello, there. We have replied to you here:
https://forum.dji.com/forum.php? ... 092&pid=2946146
Please check.
1-4 03:46
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djiuser_LbsBid4f34mq
lvl.1

Honduras
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Same problem
1-4 09:22
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DJI Natalia
Administrator

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Hi, there.
May we know more details of your problem?
And may we confirm what DJI drone and controller are you using?
If you don't mind, you can send us a related video so that we can confirm your problem asap and offer you better assistance?
Thank you in advance.
1-5 00:11
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djiuser_LbsBid4f34mq
lvl.1

Honduras
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https://youtube.com/shorts/-Ci9KJulxUA?feature=share

Video is not mine but is the same issue... and is not possible refresh or update when is linked in the computer (photos in previous comment) V04.11.0034
1-5 11:29
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DJI Susan
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djiuser_LbsBid4f34mq Posted at 1-5 11:29
https://youtube.com/shorts/-Ci9KJulxUA?feature=share

Video is not mine but is the same issue... and is not possible refresh or update when is linked in the computer (photos in previous comment) V04.11.0034

If you are experiencing the same issue, that refers to the controller is not connected to the mobile device.
Please refer to this article for troubleshooting https://forum.dji.com/forum.php?mod=viewthread&tid=256608
Please keep us updated on the result.  
1-6 22:28
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