I had an issue in which the video feed froze twice during a shoot while performing an air to air video shoot. The gimbal and monitor were very close to each other and functioned several minutes each time but required a relink during each monitor image freeze. Is there a setting to help with this issue? I was within one foot of the transmitter so line of site was not an issue.

Hi there. Thank you for reaching out and we're deeply sorry for the trouble. Can you please confirm what firmware version are you using on your DJI Transmission? Also, please confirm what power supply are you using. It is recommended to use the WB37 to avoid any issues. If you could provide us a video showing the issue that would be very helpful for us to check. Please keep us posted. Thank you.

DJI Paladin Posted at 2022-11-19 20:13
Hi there. Thank you for reaching out and we're deeply sorry for the trouble. Can you please confirm what firmware version are you using on your DJI Transmission? Also, please confirm what power supply are you using. It is recommended to use the WB37 to avoid any issues. If you could provide us a video showing the issue that would be very helpful for us to check. Please keep us posted. Thank you.

Same thing happening to my set up freezes and is not working

fans4532f446 Posted at 4-22 01:22
Same thing happening to my set up freezes and is not working

Hi there. Thank you for reaching out. Can you please provide us with the information asked in the above response? Please keep us posted. Thank you.

I have the same situation, you can watch the video. This is my video
https://www.facebook.com/groups/3234964243468635/permalink/3369331290031929/