djiuser_5AZnDGdCrh4W
lvl.1
Flight distance : 1227651 ft
United States
Offline
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DJI Diana Posted at 8-11 11:25
Hello there! Thank you for reaching out. We apologize for any inconvenience this has caused, and please know that we value and respect our customers' feedback.
As for the issues encountered, may we confirm the error message or code displayed on your screen prior to the incident? We can have the relevant team further checked by data analysis.
The error message is visual signal lost. I haven’t been able to take it more than 200ft away from takeoff without losing signal. I have the newest O3 air unit and my V2 goggles were bought in December of 2022. I am also currently running everything on the newest firmware‘s. For comparison, I have the DJIFPV drone as wall and that drone I’ve taken up to 2 1/2 miles away with out losing signal. The people I have spoken to in the FPV online community have first suggested that I just don’t buy DJI products for FPV in the first place but the next suggestion is having to buy extra things like better antennas for the goggles, and also unlocking more channels to boost the signal. so in order to get my drone with the air unit on it to fly better I now have to buy even more extra things? |
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