When I go to the map view on my DJI RC Pro, the map is "grayed out", it is only when I put my finger on the LCD display that the map becomes visible. I believe this started with the most recent firmware update. Here is YouTube video showing the problem.



Thanks in advance,

Touch the "i" and uncheck "Altitude zone" This has to do with the new 1000 meter maximum height, I believe.

Mobilehomer Posted at 12-19 15:59
Touch the "i" and uncheck "Altitude zone" This has to do with the new 1000 meter maximum height, I believe.

@Mobilehomer

You are correct, I never would have found this one. I suppose there was a reason for this behavior, but I sure have no idea what it is.

Thanks again,
Rich

Hi, Rich. Thanks for reaching out, and apologies for any inconvenience caused. May we confirm if you are in an Altitude zone? You may check it from this link. Please note that Altitude zones will appear gray on the app. We will be waiting for your confirmation. Have a nice day.

Mobilehomer Posted at 12-19 15:59
Touch the "i" and uncheck "Altitude zone" This has to do with the new 1000 meter maximum height, I believe.

Haven't had it yet, but good to know. Thanks.

I had the same question, thank you for the clarification guys.

Best Regards, Mike.

DJI Tony Posted at 12-19 23:24
Hi, Rich. Thanks for reaching out, and apologies for any inconvenience caused. May we confirm if you are in an Altitude zone? You may check it from this link. Please note that Altitude zones will appear gray on the app. We will be waiting for your confirmation. Have a nice day.

Yes, I am in a Altitude Zone (1,650 feet limit). The map feature appeared in the latest release, I didn't know what the app was telling me by graying out the map. Now that I know, it makes sense and can be useful. Thanks to all that replied.

richparry Posted at 12-20 11:02
Yes, I am in a Altitude Zone (1,650 feet limit). The map feature appeared in the latest release, I didn't know what the app was telling me by graying out the map. Now that I know, it makes sense and can be useful. Thanks to all that replied.

Thanks for the confirmation, Rich. And we're glad to know that it has been sorted out. Should you have further concerns, please reach back here at DJI Forum. Thank you, and have a nice day!

Mobilehomer Posted at 2022-12-19 15:59
Touch the "i" and uncheck "Altitude zone" This has to do with the new 1000 meter maximum height, I believe.

Thanks a whole bunch!!!

DJI Tony Posted at 2022-12-19 23:24
Hi, Rich. Thanks for reaching out, and apologies for any inconvenience caused. May we confirm if you are in an Altitude zone? You may check it from this link. Please note that Altitude zones will appear gray on the app. We will be waiting for your confirmation. Have a nice day.

Yeah, but it’s way to solid and blocks the map. I have this problem too.

djiuser_CgYhBqmxP83j Posted at 4-21 11:55
Yeah, but it’s way to solid and blocks the map. I have this problem too.

Hi there. We're sorry for the inconvenience. Can you post a screenshot of the page for further checking? Thank you.