Quick Shot is missing
6024 15 2022-12-24
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Birriel
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Flight distance : 79980 ft
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I'm new with DJI drones, I bought the DJI mini 2 and I was testing it out and for some reason I couldn't find the Quick SHots button.  I seen the tutorial and several videos but that function doesn't show in my app.   Can anyone help me out?  Thanks.
2022-12-24
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DJI Paladin
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Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to bring your unit outdoors and have a test flight? Take off and hover at least 6.6 ft (2m) above the ground and please make sure that you are in normal mode with a strong GPS signal. Tap the shooting mode icon to select Quickshot. You may access this link https://dl.djicdn.com/downloads/ ... _User_Manual_EN.pdf for DJI Mini 2 manual and please start in Page 18. Please keep us posted. Thank you.
2022-12-25
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Birriel
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Flight distance : 79980 ft
United States
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Hi, thank you for your reply.

I followed your steps but still can't access the quickshots menu. I can record a video and take a picture, but is not showing the quickshot menu. I upload a scree shot so you can see what Im talking about. Maybe Im doing something wrong.

Pd. I know the battery was low, but still even when is full this is the menu that i see.

Screenshot_20221225-131855_Gallery.jpg
2022-12-25
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Birriel
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Flight distance : 79980 ft
United States
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I think I found a work around. It seems that the quickshot/panorama menu is only accessible if you have an SD card installed in the drone.  Without it, it only lets you switch between video or picture.
2022-12-27
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DJI Tony
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Birriel Posted at 12-27 11:26
I think I found a work around. It seems that the quickshot/panorama menu is only accessible if you have an SD card installed in the drone.  Without it, it only lets you switch between video or picture.

Hi, Birriel. Yes, QuickShots can only be used when there is an SD card inserted on the drone. Without one, the QuickShots icon will not appear on the DJI Fly app. Should you have further concerns, please reach back here at DJI Forum. Thank you, and have a nice day!
2022-12-27
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djiuser_vUzh1qnEyDag
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Flight distance : 909 ft
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I have a DJI Mini 2 and when I use Quick Shots I don't get the display where I can select the radius/distance that I see in the videos for the Mini 2. I understand I should be able to see it when I do a Dronie, Rocket and a helix. Any help would be appreciated!
3-5 18:03
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DJI Tony
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djiuser_vUzh1qnEyDag Posted at 3-5 18:03
I have a DJI Mini 2 and when I use Quick Shots I don't get the display where I can select the radius/distance that I see in the videos for the Mini 2. I understand I should be able to see it when I do a Dronie, Rocket and a helix. Any help would be appreciated!

Hi there. Will it be fine if you post a video showing the issue? Thank you very much.
3-5 21:26
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Sky Jet
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Flight distance : 909 ft
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I don't get thhe menu circled in red!
3-6 04:40
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Sky Jet
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DJI Tony Posted at 3-5 21:26
Hi there. Will it be fine if you post a video showing the issue? Thank you very much.

I tried to post a screen shot.
3-6 05:45
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Sky Jet
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Flight distance : 909 ft
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3-6 05:46
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Sky Jet
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Flight distance : 909 ft
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Anybody know why I don't get the radius/ distance menu circled in red when doing quick shot on a mini 2?
Screenshot_20240306_073723_Gallery.jpg
3-6 05:47
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Sky Jet
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Flight distance : 909 ft
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Sky Jet Posted at 3-6 05:47
Screen shot[Image]

I don't get the menu circled in red.
3-6 05:48
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DJI Tony
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Sky Jet Posted at 3-6 05:47
Anybody know why I don't get the radius/ distance menu circled in red when doing quick shot on a mini 2?

Hello there. Sorry about the trouble. Please make sure your Fly app is already in the latest version or try reinstalling it. You can download it on the DJI official website: https://www.dji.com/downloads/djiapp/dji-fly. Have a great day.
3-10 02:53
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djiuser_CX4gvF427z9B
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Grenada
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Anyone know how to solve the issue of not being able to do quick shots, I'm only allowed to take photos and videos, I've reinstalled the app many times even trying earlier versions and still no luck. Please anyone who can assist
3-30 12:34
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Birriel
lvl.1
Flight distance : 79980 ft
United States
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djiuser_CX4gvF427z9B Posted at 3-30 12:34
Anyone know how to solve the issue of not being able to do quick shots, I'm only allowed to take photos and videos, I've reinstalled the app many times even trying earlier versions and still no luck. Please anyone who can assist

Hi, for me the solution was to insert an SD card. It seems that to use Quick Shot, an SD Card must be inserted. Also confirm that you have thr latest update for the app.
3-30 18:32
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DJI Paladin
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Flight distance : 318 ft

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djiuser_CX4gvF427z9B Posted at 3-30 12:34
Anyone know how to solve the issue of not being able to do quick shots, I'm only allowed to take photos and videos, I've reinstalled the app many times even trying earlier versions and still no luck. Please anyone who can assist

Hi there. Thank you for reaching out and we do apologize for the trouble. Can you confirm what specific DJI product you are using? We will wait for your response.
3-30 19:25
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