Quick Shot is missing
11718 23 2022-12-24
Uploading and Loding Picture ...(0/1)
o(^-^)o
Birriel
lvl.1
Flight distance : 79980 ft
United States
Offline

I'm new with DJI drones, I bought the DJI mini 2 and I was testing it out and for some reason I couldn't find the Quick SHots button.  I seen the tutorial and several videos but that function doesn't show in my app.   Can anyone help me out?  Thanks.
2022-12-24
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please try to bring your unit outdoors and have a test flight? Take off and hover at least 6.6 ft (2m) above the ground and please make sure that you are in normal mode with a strong GPS signal. Tap the shooting mode icon to select Quickshot. You may access this link https://dl.djicdn.com/downloads/ ... _User_Manual_EN.pdf for DJI Mini 2 manual and please start in Page 18. Please keep us posted. Thank you.
2022-12-25
Use props
Birriel
lvl.1
Flight distance : 79980 ft
United States
Offline

Hi, thank you for your reply.

I followed your steps but still can't access the quickshots menu. I can record a video and take a picture, but is not showing the quickshot menu. I upload a scree shot so you can see what Im talking about. Maybe Im doing something wrong.

Pd. I know the battery was low, but still even when is full this is the menu that i see.

Screenshot_20221225-131855_Gallery.jpg
2022-12-25
Use props
Birriel
lvl.1
Flight distance : 79980 ft
United States
Offline

I think I found a work around. It seems that the quickshot/panorama menu is only accessible if you have an SD card installed in the drone.  Without it, it only lets you switch between video or picture.
2022-12-27
Use props
DJI Tony
Administrator
Offline

Birriel Posted at 12-27 11:26
I think I found a work around. It seems that the quickshot/panorama menu is only accessible if you have an SD card installed in the drone.  Without it, it only lets you switch between video or picture.

Hi, Birriel. Yes, QuickShots can only be used when there is an SD card inserted on the drone. Without one, the QuickShots icon will not appear on the DJI Fly app. Should you have further concerns, please reach back here at DJI Forum. Thank you, and have a nice day!
2022-12-27
Use props
djiuser_vUzh1qnEyDag
lvl.1
Flight distance : 909 ft
United States
Offline

I have a DJI Mini 2 and when I use Quick Shots I don't get the display where I can select the radius/distance that I see in the videos for the Mini 2. I understand I should be able to see it when I do a Dronie, Rocket and a helix. Any help would be appreciated!
2024-3-5
Use props
DJI Tony
Administrator
Offline

djiuser_vUzh1qnEyDag Posted at 3-5 18:03
I have a DJI Mini 2 and when I use Quick Shots I don't get the display where I can select the radius/distance that I see in the videos for the Mini 2. I understand I should be able to see it when I do a Dronie, Rocket and a helix. Any help would be appreciated!

Hi there. Will it be fine if you post a video showing the issue? Thank you very much.
2024-3-5
Use props
Sky Jet
lvl.1
Flight distance : 909 ft
United States
Offline

I don't get thhe menu circled in red!
2024-3-6
Use props
Sky Jet
lvl.1
Flight distance : 909 ft
United States
Offline

DJI Tony Posted at 3-5 21:26
Hi there. Will it be fine if you post a video showing the issue? Thank you very much.

I tried to post a screen shot.
2024-3-6
Use props
Sky Jet
lvl.1
Flight distance : 909 ft
United States
Offline

2024-3-6
Use props
Sky Jet
lvl.1
Flight distance : 909 ft
United States
Offline

Anybody know why I don't get the radius/ distance menu circled in red when doing quick shot on a mini 2?
Screenshot_20240306_073723_Gallery.jpg
2024-3-6
Use props
Sky Jet
lvl.1
Flight distance : 909 ft
United States
Offline

Sky Jet Posted at 3-6 05:47
Screen shot[Image]

I don't get the menu circled in red.
2024-3-6
Use props
DJI Tony
Administrator
Offline

Sky Jet Posted at 3-6 05:47
Anybody know why I don't get the radius/ distance menu circled in red when doing quick shot on a mini 2?

Hello there. Sorry about the trouble. Please make sure your Fly app is already in the latest version or try reinstalling it. You can download it on the DJI official website: https://www.dji.com/downloads/djiapp/dji-fly. Have a great day.
2024-3-10
Use props
djiuser_CX4gvF427z9B
New
Grenada
Offline

Anyone know how to solve the issue of not being able to do quick shots, I'm only allowed to take photos and videos, I've reinstalled the app many times even trying earlier versions and still no luck. Please anyone who can assist
2024-3-30
Use props
Birriel
lvl.1
Flight distance : 79980 ft
United States
Offline

djiuser_CX4gvF427z9B Posted at 3-30 12:34
Anyone know how to solve the issue of not being able to do quick shots, I'm only allowed to take photos and videos, I've reinstalled the app many times even trying earlier versions and still no luck. Please anyone who can assist

Hi, for me the solution was to insert an SD card. It seems that to use Quick Shot, an SD Card must be inserted. Also confirm that you have thr latest update for the app.
2024-3-30
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

djiuser_CX4gvF427z9B Posted at 3-30 12:34
Anyone know how to solve the issue of not being able to do quick shots, I'm only allowed to take photos and videos, I've reinstalled the app many times even trying earlier versions and still no luck. Please anyone who can assist

Hi there. Thank you for reaching out and we do apologize for the trouble. Can you confirm what specific DJI product you are using? We will wait for your response.
2024-3-30
Use props
ricardo lopez8
New
Mexico
Offline

I also use a DJI mini 2 with a s23 ultra phone, and it doesn't give me the quickshot option and when I put in the iPhone 15 pro, yes, I already downloaded and uninstalled the app several times and nothing, what can I do to be able to use that function with my samsung
2024-7-10
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

ricardo lopez8 Posted at 7-10 16:02
I also use a DJI mini 2 with a s23 ultra phone, and it doesn't give me the quickshot option and when I put in the iPhone 15 pro, yes, I already downloaded and uninstalled the app several times and nothing, what can I do to be able to use that function with my samsung

Hi there,
thank you for reaching out.

Could you confirm whether an SD card is inserted in the drone?

Looking forward to your response. Thank you.
2024-7-10
Use props
djiuser_P0hKU1gk8kzD
lvl.1
Flight distance : 7753 ft

United Kingdom
Offline

I have a DJI Mini 4k not showing the QuickShots icons. I have formatted the SD card but still nothing shows. Can you help me?
2024-8-1
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

djiuser_P0hKU1gk8kzD Posted at 8-1 08:47
I have a DJI Mini 4k not showing the QuickShots icons. I have formatted the SD card but still nothing shows. Can you help me?

Hi there,
thank you for reaching out.

Please try the following procedure. You are welcome to omit any steps that have already been completed.

1. For drones without internal storage, check whether a microSD card has been inserted. For drones with internal storage, check whether the selected Storage Mode has sufficient storage.
--> If the storage is insufficient, QuickShots cannot be used (The QuickShots button is invisible). We recommend mounting a microSD card.

2. Check whether the flight mode/remote controller mode is P mode and whether the signal is strong.
--> If the aircraft has entered the ATTI mode or another mode, the QuickShots function cannot be used. We recommend switching the remote controller back to P mode and ensuring that the signal is strong.

3. Check whether the vertical takeoff height is over 2 m.
--> The QuickShots is unavailable if the takeoff altitude is lower than 2 m. Fly the aircraft above 2 m before using QuickShots.

4. Check whether you have already selected the target and tapped Start.
--> If the target is not selected or the Start button is not tapped, QuickShots cannot be triggered.

5. Check whether the lighting conditions are good and whether there are obstacles around the subject.
--> If the light is insufficient or there are obstacles around, there might be a calculation error due to the visual element of the target distance. As such, the DJI Fly app will not be able to stitch Quickshots videos. When the light is sufficient and there are no obstacles around the target, keep an ample flight distance to prevent the influence of visual elements.

6. Check whether the mobile phone is compatible with the DJI Fly app.
--> If the device is incompatible, QuickShots might not be used. If a compatible device is used, it is recommended that the user synchronizes data and reinstalls the app. If an incompatible device is used, replacing it with a mobile phone on the compatibility list for testing and usage is recommended.

7. Refresh the aircraft firmware version using the DJI Assistant 2. You can download it to your computer here:https://www.dji.com/downloads/so ... sumer-drones-series[/url]

Please keep me posted if you require further assistance. Thank you.
2024-8-1
Use props
djiuser_ACa1ouGsiupU
New
United States
Offline

The quick shot icon does not appear on the fly app on my mini 3. I have called support 3 times and they cannot help me. I have the controller that uses my phone. I have followed all the instructions.  WHAT IS WRONG, DJI???
2024-8-4
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

djiuser_ACa1ouGsiupU Posted at 8-4 18:41
The quick shot icon does not appear on the fly app on my mini 3. I have called support 3 times and they cannot help me. I have the controller that uses my phone. I have followed all the instructions.  WHAT IS WRONG, DJI???

Hi there,
thank you for reaching out.

Could you confirm if an SD card has been inserted? QuickShots are only available when an SD card is present in the drone. Without it, the QuickShots icon will not be displayed in the DJI Fly app.

Should you have further concerns, please reach back here at DJI Forum. Thank you.
2024-8-4
Use props
djiuser_zT6jcLLCNtfJ
lvl.1
Norway
Offline

Birriel Posted at 2022-12-27 11:26
I think I found a work around. It seems that the quickshot/panorama menu is only accessible if you have an SD card installed in the drone.  Without it, it only lets you switch between video or picture.

Thank you for this info which i believe is not in the manual!!! I also tried like you flying today and no way it is on the fly app when connected to the rc. Will try with a sd card and see
1-22 08:16
Use props
DJI Gamora
Administrator
Offline

djiuser_zT6jcLLCNtfJ Posted at 1-22 08:16
Thank you for this info which i believe is not in the manual!!! I also tried like you flying today and no way it is on the fly app when connected to the rc. Will try with a sd card and see

Hi there, thank you for reaching out. May I confirm if you're encountering the some issue? If yes, could you please confirm the exact DJI aircraft and the remote controller for us to check and advise you accordingly?

Keep us posted and we appreciate your support!
1-22 23:48
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules