This was a brand new device, that I switched on and it has this line on the screen , does that mean it needs replacing?

Hi there. Thank you for reaching out and we're deeply sorry for the trouble. Can you please confirm where did you purchase the product? Did you make the purchase in our official online store or a 3rd party dealer? If you purchase it straight from our website, You can contact our support team to start up a ticket at https://www.dji.com/support for you to send the unit to us. Thank you for your kind and understanding.

I'm facing the same problem. Did you have a solution
Please

Monther Al Safadi Posted at 5-29 13:52
I'm facing the same problem. Did you have a solution
Please

Hi there. We're sorry to read that you are having the same issue. Please try to reboot the RS 3 Pro and check if the issue persists. Please try to restore also the gimbal parameters. If it's still the same, we highly recommend sending the unit in for a proper diagnosis. You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). Thank you for your continued support.

Hi I'm facing the same issue with the brand new Ronin rs3 pro.