DJI Diana
Administrator
Flight distance : 2408 ft
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Hi, Potty Paddler. We are sorry to read about the issue you had with your previous order and if you are having challenges with your DJI Mini 2. Please be advised that if the long-term user of the aircraft changes, it is recommended to remove the bound account and let the new user bound his APP account. Binding an aircraft with an account means the account has ownership of the aircraft. Please note that only the account holder has permission to unbind the drone with the account. This limitation is used to protect the ownership of the product. Since you have purchased a second-hand drone, we would suggest that you kindly try to contact the seller and confirm with the previous owner to log in to the account and unbind the drone first. Then you can log in to your account to bind it. We also have sent you a PM to verify and check some information. Please check, thank you. |
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