Hello Members,

I bought DJI Mini 3 + RC controller last week. I connected RC controller with WiFi. As you know RC controller comes with inbuilt DJI Fly app. I went to Fly Spot within the controller. However, it could not find my current location. I also have DJI Fly app on my phone. I was getting correct location when I use Fly Spot on my phone.

I updated firmwares on controller and aircraft along with compass calibration. I also tried with mobile data. But my RC controller is ubale to get my current location. I tried this indoors in several building. This makes me wonder if RC controller is not able to find current location while in indoor. Anyone having similar issues?

I contected DJI over live chat. We could not figure out why RC controller is not showing current location (with wifi connected) while staying indoor. In the end I was told to send back the drone and controller as I have purchased in last 15 days.

Any suggestions will be helpful.

Thank you.

Have a great new year!

Same issue

Hi, Dhruv Bhatt. Thank you for reaching out and we're sorry for the inconvenience. Please try to connect the DJI RC to a good speed internet connection and try to do it as well outdoors with good GPS satellites as DJI RC needs to be outdoors to get a better positioning effect. If the issue persists kindly provide us with the following information:

1. Your current Country and exact location:
2. Video of the issue:
3. DJI RC Logs:

Here's how to get the DJI RC Logs:
Tool preparation:
1. Be sure to install DJI Assistant 2 (Consumer Drones Series) on a computer.
2. Use the USB 3.0 Type-C cable

Operating steps:
1. Power on the DJI RC remote controller and connect it to the computer using the USB 3.0 Type-C cable.
2. Launch DJI Assistant 2 (Consumer Drones Series)
3. After DJI Assistant 2 identifies the DJI RC remote controller, click the connected device name icon.
4. Go to the Menu page and select [Log Export] in the left menu. Next, click the data to be exported and select [Save To Local].
5. After selecting the storage path, please wait until the downloading and compression have been completed.
6. Then, send the saved file (format: .DAT) to DJI Support.

Once the required information has been completed, kindly upload the file/s to Dropbox or Google Drive and provide us the shareable link via PM. Thank you for your cooperation and support.

Randomiser42 Posted at 2022-12-31 14:07
Same issue

Hi, Randomiser42. We're sorry to read that you're having the same issue. Please read the recommended troubleshooting steps above (Reply #3). Thank you for your kind understanding and support.

Hello,  Same problem here, on DJI Mini 4 Pro / RC 2

djiuser_SxqNgD8cjtvd Posted at 1-31 08:58
Hello,  Same problem here, on DJI Mini 4 Pro / RC 2

Me too. With RC2 on exterior

DJI Mini 3 Fly More Combo Plus with DJI RC Controller

I'm having the same issue. I bought the kit today. I just got home at night and started setting up the controller and the drone. But it never found the GPS.

I updated everything.
And it keeps trying to locate but never finish it.

What should I do?

djiuser_coHq2ureFtRc Posted at 6-14 01:38
DJI Mini 3 Fly More Combo Plus with DJI RC Controller

I'm having the same issue. I bought the kit today. I just got home at night and started setting up the controller and the drone. But it never found the GPS.

Hi there, thank you for reaching out and we're sorry to hear that you're having the same issue. Kindly check the recommended troubleshooting steps above ( Reply #3 ). Let me know if you need any clarification on these steps.

Thank you for your understanding.

Habe es jetzt auch ich kann nicht mal Quick Transfer mehr verbinden weil er denkt ich bin zu weit weg von der drohne.... Ich habe noch 5 Tage Care refresh... Alles ist auf dem neusten Updates dji Mini 3 pro mit RC Controller habe ich...

Meik.Kl55 Posted at 7-14 12:36
Habe es jetzt auch ich kann nicht mal Quick Transfer mehr verbinden weil er denkt ich bin zu weit weg von der drohne.... Ich habe noch 5 Tage Care refresh... Alles ist auf dem neusten Updates dji Mini 3 pro mit RC Controller habe ich...

Hi there,
thank you for reaching out.

Could you please confirm if you have followed the troubleshooting steps mentioned in reply #2? This will help us determine if we can isolate the issue.

Looking forward to your response. Thank you.

I have the same problem with RC2 and Mini 4 pro: it always shows Bejing and there is no way to select a different location.
App and firmware are updated to the most recent version. The app on my iPhone works fine and shows the correct location(s)

Hello,

I am having the same issue in Canada.  Have tried using my DJI Mini 3 Pro and RC controller in several locations, using both fast internet at my home (speed tested to confirm) and using a mobile hotspot device to ensure fast wifi is available to the controller on the go.  

I have this location finding issue and had even sent my drone in to support and they were somehow unable to replicate it, even though I have this problem constantly.  

I have tried all troubleshooting from tech support also.  

I had given up on trying to find a solution until I came across this post, hoping someone may be able to assist.  

djiuser_CCvpid7Bbos0 Posted at 2-5 21:24
Hello,

I am having the same issue in Canada.  Have tried using my DJI Mini 3 Pro and RC controller in several locations, using both fast internet at my home (speed tested to confirm) and using a mobile hotspot device to ensure fast wifi is available to the controller on the go.  

Hi there! Thank you for reaching out, and I'm sorry to hear you're experiencing the same issue. Please take a moment to review the recommended troubleshooting steps mentioned above (Reply #3). If you need any clarification on those steps, feel free to ask.

Thank you for your understanding!