Dear all:
I just bought a second hand Mini 3 Pro and I want to change it from the account of thre previous owner to mine, how I do that?

Regards

The previous owner needs to umbind it from their account and then you just add the device in the fly app.  

Just to add to this,    the binding will lock you out of swapping controllers in the future if the original owner doesn't unbind it,   Also only the first person to activate the drone will get the icon in the forum.

Hi, Julrub. Thank you for reaching out, and congratulations on your new DJI Mini 3 Pro. To bind the drone to your account, it has to be unbound from the previous owner's account first. Kindly note that only the account holder has permission to unbind the drone with the account. This limitation is used to protect the ownership of the product. If the drone is still bound to their account, kindly contact them and ask them to unbind it. To do so, they first need to log in to their DJI Fly app using their account (bound account). Once logged in, go to Profile>Device Management>Account and Device>Remove Device From Account. The drone doesn't have to be connected to perform the unbinding. If you have further questions or clarifications, please let us know. Thank you, and have a nice day!

Hey,
I'm previous owner. I removed it from this account using dji fly app. It doesn't show it in my devices anymore. What can be an issue here?
Thanks.

djiuser_582CnzFrzH4R Posted at 4-12 17:52
Hey,
I'm previous owner. I removed it from this account using dji fly app. It doesn't show it in my devices anymore. What can be an issue here?
Thanks.

Hi, djiuser_582CnzFrzH4R. Thank you for reaching out. Please refer to the below path to unbind the remote controller. The path is Profile>Device Management>Value-added service>Unbind RC.

Once done, you may send us the Serial Number and your DJI Account via PM for us to check if it's been successfully unbounded.

Hello I’m trying to unbound my dji mini 3 pro from my account already did every step that I have found in this forum

But when I want to hound another account a message appears and the only bounding option is my account

How should I unbound so a new account could be linked.

djiuser_DYtCmHjND64m Posted at 5-25 13:37
Hello I’m trying to unbound my dji mini 3 pro from my account already did every step that I have found in this forum

But when I want to hound another account a message appears and the only bounding option is my account

I made it thank you !!!

djiuser_DYtCmHjND64m Posted at 5-25 14:13
I made it thank you !!!

Hi there. Apologies for the delayed response. We're glad to know you managed to proceed with the process. For future reference, when you want to unbind the device from an account, you need to be logged in on the app using the bound account for the process to be successful. Please reach us back here should you have other concerns.

I mistakenly delete my account from the dji mini 3 pro RC. Can i retrieve it back?

Dear all:
I just bought a second hand Mini 3 Pro and I want to change it from the account of the previous owner to mine. I asked previous user, he tried but even if he was signed in profile, device management said "Already bound to another account". Where can be problem? And how to solve it?

Regards

Hello.
I bought a dji mini 3 pro at a pawnshop. I bought a new remote control with a screen and wanted to tie it to the drone. he writes that the device is not tethered and you can fly 5 more times. what to do, I do not know the former owner of the drone and there are asterisks in the e-mail name that is not full. Please help me.

Alexey Lee Posted at 7-3 07:02
Hello.
I bought a dji mini 3 pro at a pawnshop. I bought a new remote control with a screen and wanted to tie it to the drone. he writes that the device is not tethered and you can fly 5 more times. what to do, I do not know the former owner of the drone and there are asterisks in the e-mail name that is not full. Please help me.

Hi there,

We are truly sorry for the inconvenience you are experiencing. We suggest to kindly coordinate with the seller to contact the previous owner to unbind their account.

I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!

I bought a dji mini 3 pro from a friend of a friend and it's bound to another account. I contacted him about the bound drone and he explained he had bought from someone else. How can I ever use this drone when no one knows who or where it came from

djiuser_9cwFcAOcyeZE Posted at 7-18 23:20
I bought a dji mini 3 pro from a friend of a friend and it's bound to another account. I contacted him about the bound drone and he explained he had bought from someone else. How can I ever use this drone when no one knows who or where it came from

Hi there,
thank you for reaching out.

We apologize for the inconvenience. Please kindly note that normally only the account owner has the right to unbind the drone with the account. This limitation is used to protect the ownership of the product and in respect of the privacy rules and regulations. If you purchase a second-hand drone, we recommend you try to contact your seller to confirm with the previous owner to log in to the account and unbind the drone first. Then you can log in to your account to bind it. Additionally, kindly provide your SN of the drone via PM.

Looking forward to your message. Thank you.

I did the same as you, The drone is bound and can't be unbound cause the previous owner can't be found. I am partin out a perfectly good drone.

russellbgood Posted at 2-18 08:44
I did the same as you, The drone is bound and can't be unbound cause the previous owner can't be found. I am partin out a perfectly good drone.

Hi there, thank you for reaching out. Before providing further assistance, could you confirm the purchase channel of the drone?