My Mavic Mini only has 55min of flight time, 8.66km distance flown and only 12 flights. When i tried to connect my drone to the controller, it would not connect at all. I tried putting it into pairing mode and noticed that it wouldnt go into pairing mode. Instead of the lights doing the wave light show thing like it usualy does, it would just beep and wont go into pairing mode. it just shows its on and thats it.
ive tried many things to fix this problem but nothing has helped.

I have tried doing:

• updating the controller
• tried using iphone and samsung
• full batteries
• downloading DJI assistance 2
• bringing it to a DJI store (wasnt actually owned by DJI)
• tried using Windows 10 and 11
  

With the DJI Assistance 2 app, ive connected the drone to it but it would disconnect and reconnect like 5 times before the app recognises it but the computer makes the noise when you disconnect a device but the app can still recognise it. The computer will say as a notification that the device is unknown or isnt connected propperly and try again but if it does it again, the device may be broken but it would still connect to the app. I have tried refreshing the version of the current version of the drone which was "V01.00.0600" but when the updating stage was at 100%, it would disconnect and the drone will turn off.

what should i do?

To trigger pairing mode on the drone you switch the drone on, let it boot and then press and hold down the power button for however long it takes to trigger what I think is your "wave", are you doing that press and hold?
I can't comment about any beeps, I am deaf.

With regards to use of the assistant 2, boot the assistant 2 and when it is up and running switch the drone on, from memory you have 15 seconds from drone switch-on to connect the drone to the computer, if you don't connect them quickly enough you need to switch the drone off and on again and connect it to the computer within the 15 sec window.

The above said and assuming you have been doing things correctly, I would remove the mSD card from the drone and see if the controller and drone will connect to one another. If so you probably have corrupt imagery or an inappropriately named file on the mSD card.

I recollect putting a renamed photo onto the card but with a gap in the name, that name/gap stopped the drone from connecting to the controller. From somewhere I also have the impression that imagery's naming must follow the pattern of DJI's naming scheme i.e. if the orginal scheme is DJI_1234.whatever then DJI-1234.whatever or DJI1234.whatever will cause problems.

I have held down the button for 4 seconds which should put it into pairing mode but it doesn't, it just makes a beep sound which it should in the first place but doesn't go into pairing mode.

I have connected the drone to the computer for the app within the 15sec time period but the drone will disconnect and connect a bunch of times randomly and the computer will come up with this



(this is what it says if the picture does upload ^^)

i have removed the SD card when the drone was connected to the computer

i have also checked the file names and i have not changed any and i have also tried a different SD card

I feel it can take longer than 4 second to trigger the pairing mode in my drone, which is why I wrote "for however long it takes to trigger", though I'd suggest 10sec plus indicates a problem.

Also I said "I would remove the mSD card from the drone and see if the controller and drone will connect to one another" I made no reference to removing the card when trying to connect the drone to the computer....though if is a corrupt file on the card that is causing problems then it might not be a bad idea.

ive held the button down for 10 seconds. during that time, when i was holding it down, on the 4th second there was a beep and then nothing else happened.

i tried connecting the controller to the drone without the card and nothing happened and i also tried connecting it without my phone

i have the same problem in this video but just with a Mavic Mini 1

Hi, Brayden_L. Thank you for reaching out and we're sorry for the inconvenience. What version of DJI Assistant 2 did you install? Do you have an RC-N1 remote? What is the current version of the remote controller? Can you please provide a video of the operation for further checking? We will wait for your update. Thank you.

I do not have access to the remote controll or the drone right now as I am somewhere else but I will be able to give you that information on Tuesday or wednesday

Brayden_L Posted at 1-7 04:41
ive held the button down for 10 seconds. during that time, when i was holding it down, on the 4th second there was a beep and then nothing else happened.

i tried connecting the controller to the drone without the card and nothing happened and i also tried connecting it without my phone

That's a pity.

Brayden_L Posted at 1-7 04:48
i have the same problem in this video but just with a Mavic Mini 1

https://www.youtube.com/watch?v=NZ7FubPUe9k

I have the same problem no pairing mode on mavic mini 1. And try to update on 100% reboots. Do you solved?

DJI Gamora Posted at 1-7 22:51
Hi, Brayden_L. Thank you for reaching out and we're sorry for the inconvenience. What version of DJI Assistant 2 did you install? Do you have an RC-N1 remote? What is the current version of the remote controller? Can you please provide a video of the operation for further checking? We will wait for your update. Thank you.

My controller in V1.9.1 and it is not a N1 controller, the controller i have belongs to my Dji mavic mini 1. The video i uploaded was not mine. I just found someone with the same problem on youtube but my drone is the mini 1

Brayden_L Posted at 1-11 21:28
My controller in V1.9.1 and it is not a N1 controller, the controller i have belongs to my Dji mavic mini 1. The video i uploaded was not mine. I just found someone with the same problem on youtube but my drone is the mini 1

Do you solve?. I have the same problem.

When you say "Did you solve" do you mean have I solved the problem.
If that is what you are saying, I have not solved the problem yet.

Brayden_L Posted at 1-12 08:13
When you say "Did you solve" do you mean have I solved the problem.
If that is what you are saying, I have not solved the problem yet.

I think, I will buy main board https://www.ebay.com/itm/274951234369?hash=item40045ee341%3Ag%3A5nIAAOSwr%7E1hRSan&amdata=enc%3AAQAHAAAA4D5MUvOyqvrY4b3zKVV9vI03x3IFT7KMO07%2BzQdgxw7RXTP7HbRfzHZb5hSePs2%2F2G%2FHe9%2F4WUOBSBISp7EcDYlP2CrTb61%2BH%2FLxIaoISCwZhh%2F5mgBESfxTK9yZKbq3w5yl4T7mYjwQCBORSPN4oB3xRPYlEfF4ksPwboCNxE20fUtkFV8woeDSwPo01AVgnPIq0EvNBtC5n9xe8grAIr0I%2BuFlymojQjPuNFoAPtOi86mQENNNpY5kXYw7C8Z%2Bg3Pl55v4F1wM%2BVHTDk9Lru5gyC3rn%2FetFVSfDKadC1ou%7Ctkp%3ABFBM5uD0nLRh&LH_BIN=1

i could try that and you. but i dont think i have the ability to replace it without doing something wrong like damaging something but you can do what you want.

Brayden_L Posted at 1-11 21:28
My controller in V1.9.1 and it is not a N1 controller, the controller i have belongs to my Dji mavic mini 1. The video i uploaded was not mine. I just found someone with the same problem on youtube but my drone is the mini 1

Hi, Brayden_L. The V1.9.1 is the DJI Fly app version, not the firmware version of the remote controller. Please try the troubleshooting below:

1. Confirm that the remote controller and the aircraft have been powered on.
Press the Power Button once and then press again and hold to power on the remote controller. The product gives a prompt sound when successfully powered on.
2. Please remove the microSD card from the aircraft and restart it.
3. Switch the linking method between “Linking with the app” and “Linking with combination buttons”. For linking with the combination button method, please refer to: ().
4. If it is invalid, check whether the remote controller has been updated to the latest version. Connect the remote controller to the app. After the connection is successful, check whether there is a prompt to update the firmware. If yes, update the firmware to the latest version and try linking again.
5. If the linking still fails, please check whether the aircraft firmware has been updated to the latest version. Connect DJI Assistant 2 and check the version.

Update to the latest version and try linking. If everything is updated, refresh the firmware then try linking. Please use a different computer and cable if it can't be recognized by the one that you're currently using.
6. If the issue persists,  I'm afraid that you may consider sending the unit in for a proper diagnosis.  You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. Your kind understanding is appreciated and thank you for your continued support.

The controller and the drone was up to date but even when I tried connecting using the combination of buttons, only the controller will enter linking mode or pairing but the drone won't.

I think I will just get the drone diagnosed

Brayden_L Posted at 1-17 05:55
The controller and the drone was up to date but even when I tried connecting using the combination of buttons, only the controller will enter linking mode or pairing but the drone won't.

I think I will just get the drone diagnosed

Hi there. Sorry for the late reply. We're sorry to read that you came up with a decision to send it in for repair due to the said issue. Hope that you will receive your replacement unit soon. Should you have other inquiries, please don't hesitate to reach us. We are more than happy to help. Thank you for your valued support.

I am still using the original Mavic Mini and I would like to know how do I upgrade my firmware?
Thank you.

djiuser_oVfsC8Ur53b4 Posted at 9-28 00:22
I am still using the original Mavic Mini and I would like to know how do I upgrade my firmware?
Thank you.

Hello there. Thank you for reaching out. Please make sure your phone with the remote is connected to stable internet and then from your camera view select the 3 dots from the upper left-hand side of your screen. Select "About" and then select "Check for updates" from Aircraft firmware. You can also use the DJI Assistant 2 and download it from your computer. Here is the link to download: https://www.dji.com/downloads/softwares/assistant-dji-2-for-mavic. You can refer to this link to get guided on updating your firmware: https://support.dji.com/help/con ... ;paperDocType=paper. Please reach back if you have further concerns. Have a great day.

Has anyone been able to fix this? I've gone through similar troubleshooting. Rather than normal pairing sequence, the drone beeps once and flashes red/yellow/green continuously. It doesn't want to connect to pc either... same as person above. Bit annoyed I spent $400+ and only got to fly a few times. Did not notice any issues last time i flyed, just hasnt wanted to work again for a good while in spite of all the troubleshooting.  

Has anyone actually ever got their dji mini aircraft to pair. I have just bought a mini 2 SE and am very disapointed in it as I cannot get it to pair. I dont know if my software app is correct as this needs to be downloaded and there maybe different apps out there.

DJI Gamora Posted at 1-17 05:39
Hi, Brayden_L. The V1.9.1 is the DJI Fly app version, not the firmware version of the remote controller. Please try the troubleshooting below:

1. Confirm that the remote controller and the aircraft have been powered on.

Why does my DJI Fly app not look like the one in your video.
Mine does not have a way to initiate the linking of controller and aircraft!!!

paul moxley Posted at 10-22 10:21
Why does my DJI Fly app not look like the one in your video.
Mine does not have a way to initiate the linking of controller and aircraft!!!

post a screen capture of your App
Where did you download the app from?

I'd suggest you get it straight from DJI e.g. https://www.dji.com/uk/downloads/djiapp/dji-fly

DJI Paladin Posted at 2-25 18:59
Hi there. Sorry for the late reply. We're sorry to read that you came up with a decision to send it in for repair due to the said issue. Hope that you will receive your replacement unit soon. Should you have other inquiries, please don't hesitate to reach us. We are more than happy to help. Thank you for your valued support.

sorry for the super late reply. i actually have not sent my drone in fro a diagnose or repair as i dont know where or how to do it.

ive left my drone sitting in its box for a while as i just waned to forget about it for a bit (its been a while) and now im going to or at least try to get it running again because i wouldnt mind seeing it fly again.

just wondering, would i need any sort of warranty to send it in for a diagnose or repair as my drone has never had one.

and im sorry again for the late reply

SkyFreek60 Posted at 10-19 08:37
Has anyone been able to fix this? I've gone through similar troubleshooting. Rather than normal pairing sequence, the drone beeps once and flashes red/yellow/green continuously. It doesn't want to connect to pc either... same as person above. Bit annoyed I spent $400+ and only got to fly a few times. Did not notice any issues last time i flyed, just hasnt wanted to work again for a good while in spite of all the troubleshooting.

i still have not fixed my drone but i do remember that it did flash the colours red, green and yellow for a few seconds but then it only stayed flashing yellow and it did not connect to my controller. you can see what my one does as the youtube video i put above from long ago had the same issue as mine.

Brayden_L Posted at 10-22 22:34
sorry for the super late reply. i actually have not sent my drone in fro a diagnose or repair as i dont know where or how to do it.

ive left my drone sitting in its box for a while as i just waned to forget about it for a bit (its been a while) and now im going to or at least try to get it running again because i wouldnt mind seeing it fly again.

Hi, Brayden_L. Thank you for reaching out. You may contact our team at https://www.dji.com/support to send the unit to us for diagnostics. Please note that we can only apply the warranty repair if your unit is still under warranty and depending on the damage assessment conducted on the unit once we receive it. Thank you for your understanding.

DJI Paladin Posted at 10-25 03:32
Hi, Brayden_L. Thank you for reaching out. You may contact our team at https://www.dji.com/support to send the unit to us for diagnostics. Please note that we can only apply the warranty repair if your unit is still under warranty and depending on the damage assessment conducted on the unit once we receive it. Thank you for your understanding.

I didnt buy warrenty with my drone and has never had any. Does that mean i cant send it in?

Brayden_L Posted at 10-25 06:21
I didnt buy warrenty with my drone and has never had any. Does that mean i cant send it in?

Thank you for your response. If the unit is no longer under warranty, you can still send it in however, you need to shoulder the repair fees. We appreciate your understanding.

DJI Paladin Posted at 10-27 02:06
Thank you for your response. If the unit is no longer under warranty, you can still send it in however, you need to shoulder the repair fees. We appreciate your understanding.

do you know how much the repair fees may cost?

Brayden_L Posted at 10-27 02:29
do you know how much the repair fees may cost?

The repair fees will depend on the inspection result conducted on the unit during damage assessment. To check the repair fees on each equipment, you may click this link https://repair.dji.com/repair/price-inquiry?lang=en . Hope this helps. Thank you for your valued support.

DJI Gamora Posted at 1-7 22:51
Hi, Brayden_L. Thank you for reaching out and we're sorry for the inconvenience. What version of DJI Assistant 2 did you install? Do you have an RC-N1 remote? What is the current version of the remote controller? Can you please provide a video of the operation for further checking? We will wait for your update. Thank you.

sorry for the late reply but this is what i got.

i got the latest version of the dji assistance at the time
i have the original remote that came with the first DJI mavic mini (the original or the first model)

the problem i have is that my drone wont go into pairing mode and i found a youtube video with a simular problem down below



the only difference is that i have the first gen mavic mini and controller. the only difference from my drone to the one in the video is that the drone in the video is a mavic mini 2

DJI Paladin Posted at 10-30 02:28
The repair fees will depend on the inspection result conducted on the unit during damage assessment. To check the repair fees on each equipment, you may click this link https://repair.dji.com/repair/price-inquiry?lang=en . Hope this helps. Thank you for your valued support.

would they still be able to fix my DJI Mavic Mini (the first model that came out) or would i have to find out by sending it to them.

and if i do send it to them, would i have to send the whole case to them (i got the fly more combo and it has a carry case that has all the batteries, spare propellers, controller, chargers, drone and connection cables)

Brayden_L Posted at 10-30 03:30
would they still be able to fix my DJI Mavic Mini (the first model that came out) or would i have to find out by sending it to them.

and if i do send it to them, would i have to send the whole case to them (i got the fly more combo and it has a carry case that has all the batteries, spare propellers, controller, chargers, drone and connection cables)

Thank you for your response. You may contact our team using the link I provided in post #27 for more information on how to send the unit to us. They will provide you with all the information needed on how to send the unit to us. Usually, they will ask you to send only the aircraft and remote controller. Thank you.

I have the same problem I can not get it to work at all it doesnt pair after I did the firmware update and everything. please help.

dividesbyzer0 Posted at 11-5 14:47
I have the same problem I can not get it to work at all it doesnt pair after I did the firmware update and everything. please help.

Hi there. Sorry about the inconvenience. May I know what drone and remote are you having a problem with? And what happens when you attempt to pair them?

paul moxley Posted at 10-22 10:21
Why does my DJI Fly app not look like the one in your video.
Mine does not have a way to initiate the linking of controller and aircraft!!!

Hello, there. Sorry for the late notice. Please make sure to download and get the latest version from our official website via this link. Please feel free to keep us posted on the latest information.

Hi brayden, did you send it back or have it repaired by someone else? If you have managed to have it repaired, how much did it cost  Thanks

I just gave up