DJI Gamora
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Hi, djiuser_elmIyQiglT87. Thank you for reaching out. Sorry to read what happened to your drone. Regretfully, we cannot determine what caused the issue remotely. If you would like to know what caused it, you may send the drone to our facility for an investigation request and data analysis. If the drone is still under warranty, the analysis will be free of charge. To start, you may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. Your kind understanding is appreciated and thank you for your continued support. |
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