I have crashed mavic 3 during flight and have ESC  16100019 error
Please guide me what to do next.

Hello, there. Sorry for the inconvenience. If this error message occurs in the app, you are advised to send the drone back for further diagnosis.
You can contact our support to create a case for you manually or contact your dealer for help.
Here is the link:
https://www.dji.com/support?from=store_footer

djiuser_ag4E4UkUFSt3 Posted at 5-17 04:32
ESC connection error. Repairs required. Contact DJI Support for assistance(Code: 16100019)

Hello, there. May we know if you are living in India currently? If so, according to India Import Policy, Drones are 'prohibited' except for R&D and defense use. There are no DJI Authorized Retail Stores in India to sell drones. So we cannot provide aftersales services for you. Sorry for the inconvenience caused and your understanding is highly appreciated.  

I live in Florida USA

djiuser_LBHChedkEapo Posted at 7-1 17:13
I live in Florida USA

Hi there, is there anything we can help you with?

Friend, I have the same problem ... did you manage to solve it?

Carlos_Santiago Posted at 7-3 05:36
Friend, I have the same problem ... did you manage to solve it?

Hi there, Carlos. We advise sending the drone back to our facility for a thorough damage assessment if your drone has crashed. Please try this online form: https://repair.dji.com/us/repair/index to submit a request. If you are experiencing trouble filling out the form, please contact our Product Support team at https://www.dji.com/support?site=brandsite&from=nav to assist you in organizing/creating a case for you. Thank you in advance.

My Mini 3 Pro after 3 weeks of good flying and footage has stopped flying. Power system error

My Mini 3 Pro after 3 weeks of good flying and footage has stopped flying. Power system error

djiuser_d60S3T1QRSLu Posted at 7-13 07:11
My Mini 3 Pro after 3 weeks of good flying and footage has stopped flying. Power system error

Hello djiuser_d60S3T1QRSLu, Sorry for the inconvenience. Please try to troubleshoot as below,

1. Remove the SD card and restart the aircraft,

2. If the issue persists after restarting the aircraft, check whether the firmware is the latest version or not.

3. If not, please update to the latest version. And try again.

If this error message still occurs in the app, you are advised to send the drone back for further diagnosis. You could contact with our online support to create you a case manually or contact your dealer for help. Thanks. Here is the link: https://www.dji.com/support?from=store_footer

djiuser_ag4E4UkUFSt3 Posted at 2023-5-17 04:32
ESC connection error. Repairs required. Contact DJI Support for assistance(Code: 16100019)

They are able to fix the issue contact nv drone store im delhi

VJ 10 Posted at 2-14 03:17
They are able to fix the issue contact nv drone store im delhi

Hello, I have the same problem as you. Have you solved the problem? And how?

djiuser_Yp6JSxsHgNNq Posted at 5-31 11:37
Hello, I have the same problem as you. Have you solved the problem? And how?

Hi, there. Sorry for the inconvenience. If this error message occurs in the app, you are advised to send the drone back for further diagnosis.
You can contact our support to create a case for you manually or contact your dealer for help.
Here is the link:
https://www.dji.com/support?from=store_footer

DJI Wanda Posted at 2023-5-17 06:00
Hello, there. May we know if you are living in India currently? If so, according to India Import Policy, Drones are 'prohibited' except for R&D and defense use. There are no DJI Authorized Retail Stores in India to sell drones. So we cannot provide aftersales services for you. Sorry for the inconvenience caused and your understanding is highly appreciated.

His question was about an esc error and probably how to troubleshoot that error, not where was he? Not where did he purchase the drone or if he was legally allowed to own it, keep it simple and answer the man's question.

djiuser_VhZh2N7fmpg7 Posted at 6-16 06:35
His question was about an esc error and probably how to troubleshoot that error, not where was he? Not where did he purchase the drone or if he was legally allowed to own it, keep it simple and answer the man's question.

Hi there, may I ask if you encounter any issue? For this error code, it's needed to send back for repair. If you're in India, according to India Import Policy, Drones are 'prohibited' except for R&D and defense use. There are no DJI Authorized Retail Stores in India to sell drones. So we cannot provide aftersales services for you. Sorry for the inconvenience caused and your understanding is highly appreciated.  

Hi there, i have esc error 16100069 and 16100019, no sd card installed . After i tepaired drone axl due too a rogue flying wich wasnt me. I was testing my air3, flew briljant brought it back home, changed battery, and poof error, i tried all too factory reset and all other options like clearing cache...im lill worried, allso coz i wanna take drone on holidays in 4 weeks

Udo Roseboom Posted at 11-2 05:48
Hi there, i have esc error 16100069 and 16100019, no sd card installed . After i tepaired drone axl due too a rogue flying wich wasnt me. I was testing my air3, flew briljant brought it back home, changed battery, and poof error, i tried all too factory reset and all other options like clearing cache...im lill worried, allso coz i wanna take drone on holidays in 4 weeks

Hello. We apologize for any inconvenience caused by this issue. According to your description, we cannot remotely troubleshoot and solve this issue. To ensure your flight safety, we suggest that you send the device back to DJI for repair.  Thank you for your understanding and support.
You could complete the online repair request on our official website and return it for further diagnosis. Here is the link: https://repair.dji.com/gb/repair/index