I recently bought a new mini SE on 1/28/2023 and your issue is still present with switching to manual mode. Being sent back to Amazon today. Please get this corrected asap or remove this option from your device. Tried updating via suggestions on other threads, no luck. Word spreads fast on the internet, may want to finally own up to thisissue and get it resolved.

Hi there. Thank you for reaching out and we totally understand your frustration on this one. We sincerely apologize that you had come up with a decision to return your product back to Amazon. Below are the troubleshooting steps that could possibly rectify this kind of issue.

1. Please take the aircraft, remote controller, and mobile device (with app installed) to an open outdoor area. Power on the aircraft and remote controller and connect them to the mobile device’s app.

2. After powering on, the aircraft will automatically search for satellite signal. When the app shows that the number of satellite signals reaches 10, continue to wait for about one minute.

3. Power off the remote controller and aircraft and then restart them. Check whether the image transmission signal can switch between 2.4 GHz and 5.8 GHz.

4. If switching fails, please refresh the aircraft firmware and follow steps 1, 2, and 3 once again. To see if the issue persists.

Please don't hesitate to reach us if you have other inquiries. Thank you for your understanding and support.

DJI Paladin Posted at 2-1 22:56
Hi there. Thank you for reaching out and we totally understand your frustration on this one. We sincerely apologize that you had come up with a decision to return your product back to Amazon. Below are the troubleshooting steps that could possibly rectify this kind of issue.

1. Please take the aircraft, remote controller, and mobile device (with app installed) to an open outdoor area. Power on the aircraft and remote controller and connect them to the mobile device’s app.

That did not resolve the issue. Why not address the firmware issue with manual/auto frequency mode as that is obviously the issue now for a long time. Feels like we are getting bot responses on this forum from the moderators....

how is the aircraft going to update the app with satellites when they are not binded to each other...

OUR issues are binding between the drone and RC are not working

PK1969 Posted at 2-2 13:03
That did not resolve the issue. Why not address the firmware issue with manual/auto frequency mode as that is obviously the issue now for a long time. Feels like we are getting bot responses on this forum from the moderators....

We appreciate your kind response. In this case, I'm afraid that you may consider sending the unit in for proper diagnostics, you may request a repair service using this link https://www.dji.com/support/repair . Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. Thank you for your kind and understanding.

djiuser_us39esS2OnTg Posted at 2-2 17:42
how is the aircraft going to update the app with satellites when they are not binded to each other...

OUR issues are binding between the drone and RC are not working

HI there. Sorry for the late reply. Can you please confirm if you still experience the said issue about your drone not connecting to your controller? Please keep us posted. Thank you.

Is it possible we can get a human to answer instead of all these bots

fansabe45df9 Posted at 2-25 00:12
Is it possible we can get a human to answer instead of all these bots

Hi there. Thank you for reaching out. We apologize if you feel that way. May I please ask what issue are you currently experiencing on your unit? Please provide us with a detailed inquiry and we are more than happy to help. Thank you for your understanding and support.

DJI Paladin Posted at 3-27 21:52
Hi there. Thank you for reaching out. We apologize if you feel that way. May I please ask what issue are you currently experiencing on your unit? Please provide us with a detailed inquiry and we are more than happy to help. Thank you for your understanding and support.

Yep definitely a answer bot-mind you they are getting better

fansabe45df9 Posted at 3-28 01:27
Yep definitely a answer bot-mind you they are getting better

We apologize if we can only do so much. Should you have any inquiries about your product, please don't hesitate to reach us. Thank you for your valued support.

fansabe45df9 Posted at 3-28 01:27
Yep definitely a answer bot-mind you they are getting better

Are you stupid or what? Well, now you're sure it's not a bot.
The gentleman asks you to describe your problem. So ? it's what ?

DJI Paladin Posted at 2-24 02:07
HI there. Sorry for the late reply. Can you please confirm if you still experience the said issue about your drone not connecting to your controller? Please keep us posted. Thank you.

i ended up sending it back...it had a core board failure....cost 109 bucks to repair out of warranty and its now back here and flies great....thank you for the quick help and service

LV_Forestry Posted at 3-29 04:14
Are you stupid or what? Well, now you're sure it's not a bot.
The gentleman asks you to describe your problem. So ? it's what ?

You are the problem gay boy

Sorry that should be Captain gay boy

fansabe45df9 Posted at 3-29 21:25
You are the problem gay boy

Yes that is very correct.  You are a true mentalist.  
So how many bots did you talk to today?  
Be careful, they may be gay too.  

I sympathize, life must be very difficult for people like you.

LV_Forestry Posted at 3-29 21:52
Yes that is very correct.  You are a true mentalist.  
So how many bots did you talk to today?  
Be careful, they may be gay too.  

Glad you got a laugh-life can sometimes be so serious

HUSKY24TN Posted at 3-29 13:30
i ended up sending it back...it had a core board failure....cost 109 bucks to repair out of warranty and its now back here and flies great....thank you for the quick help and service

You are most welcome and thank you for letting us know. If you have any further questions or concerns, feel free to contact us or you can post them directly here at DJI Forum. Thank you for your continued support.