Hi, this is my first time posting. Sorry if this isn't the right place. (If it's not please help redirect me, thank you!)

I'm really enjoying my Avatas!! However, I have an issue I would really like to see fixed if possible. Currently the altitude limit setting in my Goggles 2, go to either 394ft OR 656ft. What I would really like to see is a way to set a custom value for this. Although, I would probably be content with a middle ground option. 656ft is just too high and 394ft is a little too low if I'm trying to get up to 400ft; or maybe I have a little wiggle room over a structure but still want to have a better safety net than outer space.

Thank you! This drone is my favorite so far!

Hi there. Thank you for your feedback. We really appreciate the time and effort you have invested in providing this suggestion to us. Your feedback will be definitely cascaded to the concerned team for further review. After the evaluation of the engineers, significant suggestions or requests will be implemented via the firmware update, app update, etc. For any updates, please stay tuned to the latest news on our DJI official website at www.dji.com. Thank you for your valued support.

Default alt limit in most of the world where we use metric units is 120m which is 393.7 feet, so that's probably where 394 comes from. But yeah, DJI should make sure to have a 400ft option for countries with imperial units.

DJI Paladin Posted at 2-16 00:34
Hi there. Thank you for your feedback. We really appreciate the time and effort you have invested in providing this suggestion to us. Your feedback will be definitely cascaded to the concerned team for further review. After the evaluation of the engineers, significant suggestions or requests will be implemented via the firmware update, app update, etc. For any updates, please stay tuned to the latest news on our DJI official website at www.dji.com. Thank you for your valued support.

Awesome, thank you for the speedy response!

Yes, the height options are suboptimal. In Germany I may fly FPV without a spotter up to 30 meters of height. There is no limit 30 m I can configure, only 20 and 40. Why? Give us at least 10 meter stepping.

DJI Paladin Posted at 2-16 00:34
Hi there. Thank you for your feedback. We really appreciate the time and effort you have invested in providing this suggestion to us. Your feedback will be definitely cascaded to the concerned team for further review. After the evaluation of the engineers, significant suggestions or requests will be implemented via the firmware update, app update, etc. For any updates, please stay tuned to the latest news on our DJI official website at www.dji.com. Thank you for your valued support.

the strangest thing is this: why is there no way to fly 120m above ground where the drone is, and NOT relative from where you started / the pilot is?

the law tells us to fly no more than 120m above ground, but we are allowed to climb mountains. this is not possible now and is really sad.

djiuser_kH3flLpeczlC Posted at 2-16 09:14
Awesome, thank you for the speedy response!

You are very much welcome. Thank you for your continued support! Have a nice day ahead.

MoppelMat Posted at 2-16 13:34
the strangest thing is this: why is there no way to fly 120m above ground where the drone is, and NOT relative from where you started / the pilot is?

the law tells us to fly no more than 120m above ground, but we are allowed to climb mountains. this is not possible now and is really sad.

Thank you for your response. If you are referring to the Manual mode or the error message on the DJI Goggles "No M Mode: UAV too high/far, we apologize for the inconvenience caused. For safety reasons, the aircraft cannot use the "M" Mode in the following situations;

1. Flying in a restricted area, the M mode cannot be triggered even after applying for unlock Geo Zone;
2. When the altitude of the aircraft exceeds 120 METERS, the M mode cannot be triggered.

Please avoid the above situations. If you are not sure whether the location you flying is a restricted zone or not, please send us the Latitude and Longitude coordinates, We are more than happy to assist you with further checking. Please don't hesitate to reach us if you have other inquiries. Thank you for your valued support.

DJI Paladin Posted at 2-18 02:59
Thank you for your response. If you are referring to the Manual mode or the error message on the DJI Goggles "No M Mode: UAV too high/far, we apologize for the inconvenience caused. For safety reasons, the aircraft cannot use the "M" Mode in the following situations;

1. Flying in a restricted area, the M mode cannot be triggered even after applying for unlock Geo Zone;

Wow learn something new every day - Not that I am going to drop into Manual mode and adjust my left stick with this drone. I have (2) 5" quads for that. freestyle is cool.

But these are 2 very serious limits I am guessing affect a lot of people and I did not know of this before purchase - no Manual mode in restricted zones. Makes no sense as after we get clearance who cares what mode we are in? What features do they have to enforce in restricted airspace that they need to be in N or S mode? This is news to me........just bought the drone 2 days ago. unless I am misunderstanding things this is not ideal. I will test this next week as I will be near an airport where I fly regularly within the rules after getting approval. If I can't go into M mode at 200 feet in that area that will be a bummer for sure and if so I wish I knew about this before purchase.

This is like the car manufacture limiting me to first and second gear in a school zone. UGH

MoppelMat Posted at 2-16 13:34
the strangest thing is this: why is there no way to fly 120m above ground where the drone is, and NOT relative from where you started / the pilot is?

the law tells us to fly no more than 120m above ground, but we are allowed to climb mountains. this is not possible now and is really sad.

I am with you although not a restriction that affected me in Florida where we are flat and at sea level.

But I feel for folk on this. We are allowed 400 foot "Above Ground Level" and if I were at an elevation that this bird would not take off i would be mad as hell -  that is a factory defect IMHO.

Defective product.

hei gus, off topic and sorry for posting here. New avata pilot here. Any idea how can i get access to start a new thread?

djiuser_m7mp4lFTuFsB Posted at 2-18 22:58
hei gus, off topic and sorry for posting here. New avata pilot here. Any idea how can i get access to start a new thread?

Hi there. Thanks for reaching out. To start a new thread, select "Product," click "DJI Avata," and click "New Thread."

We hope this helps. Should you have further concerns, please reach back here at DJI Forum. Thank you, and have a nice day.

thanks a lot! I managed!
Initially i was getting a message that i do not have enough permissions to start a new thread!

Cheers!

djiuser_m7mp4lFTuFsB Posted at 2-20 22:21
thanks a lot! I managed!
Initially i was getting a message that i do not have enough permissions to start a new thread!

You are most welcome. Please don't hesitate to reach us back if you have other inquiries. Thank you for your valued support.

I always set my altitude limit to 395' because of the 400' AGL limit by the FAA.  So, for myself, this works great.  However, I do believe that everyone should have their choice on settings.

ok, so if you in the USA you are NEVER allowed to go above 400 feet or you enter the National Air Space (NAS) and that is not good.

Now I have seen flight logs where guys are up 1200 feet and that is going to get you  in trouble IMHO.

So set it to 400 and move on, that is a Aide to assist you when the flight experience is so immersive it is easy to forget how high you are.

So at my house in Fort Lauderdale I am near an airport - I have (3) flight restrictions I have to sign off on and acknowledge responsibility and that I know the rules, then I am allowed to take off and the local Air traffic controllers not only have my GPS location with remote ID but they have my cell number to call me with one of those "Authorizations"  but I am only alloowed 197 feet (200 feet is the regulation and they leave 1 meter for saftey gap)

I know - but that's the way it is. And I get it that it would be best for DJI to give us custom or more granularity in the hight limits - I think the example of FPV in Germany without a spotter is classic. the have 2 settings and neither one is on point......I feel for you and I would set it at 40' and move on, not sure anyone is actually measureing

MoppelMat Posted at 2-16 13:34
the strangest thing is this: why is there no way to fly 120m above ground where the drone is, and NOT relative from where you started / the pilot is?

the law tells us to fly no more than 120m above ground, but we are allowed to climb mountains. this is not possible now and is really sad.

It’s impossible. Unless you put laser sensors that reach 120 meters. Very Expensive. The only way to know the height from the ground is the barometer. And it is said as 0, from the point where you take off.

this is an altitude limiter, you can set it for anything you like.  just don't use the controller to exceed the legal height requirements.  if you are in a 200 feet restricted areas, set your max height to 656 or whatever and then using the remote controller, fly your drone up to 200 feet and below.  if you happen to go to 201 or 202, no worries.  just don't go up into 250 or 300 or higher.

Nitro-Tom Posted at 2-18 21:43
I am with you although not a restriction that affected me in Florida where we are flat and at sea level.

But I feel for folk on this. We are allowed 400 foot "Above Ground Level" and if I were at an elevation that this bird would not take off i would be mad as hell -  that is a factory defect IMHO.

there's a factory defect and this is a defect product?  how so?

Luca Rubino Posted at 2-25 10:42
It’s impossible. Unless you put laser sensors that reach 120 meters. Very Expensive. The only way to know the height from the ground is the barometer. And it is said as 0, from the point where you take off.

yes it is not easy to implement. but is that my problem? no...

If I fly my DIY drones, I can fly up and down the mountains as much as I want. and I am in the boundaries of my jurisdiction. I can dive a 2000m mountain with no problem, but not with any DJI drone I own. (at least not one without an AGL hack)
I DJI just implemented a warning "you must abide by all your laws if you fly higher than 400m above take off height". DJI has my starting position, they have my phone number, what else do they need?DJI just does not care
this is still just sad

The Saint Posted at 2-25 12:40
there's a factory defect and this is a defect product?  how so?

If I purchased a drone and expected to fly 400 above ground level and it would not let me because I am at elevation of say 1000 that would be a problem.....

Nitro-Tom Posted at 2-26 07:16
If I purchased a drone and expected to fly 400 above ground level and it would not let me because I am at elevation of say 1000 that would be a problem.....

you'll be fine.

if you are on the beach and your elevation is 0 above sea level and you set the drone down on the sand to take off from 0 above ground level as well.  the law says you can fly up to 400 feet above ground level which in this case is the same as 400 feet above sea level.

after you land and you decide to go back home up into the mountains where you live just a few miles away and you live at 1000 above sea level, when you set the drone down on your driveway to take off from 0 above ground (driveway) level, you will be able to fly your drone up to 400 feet above ground level, 400 feet above your driveway, 1400 above sea level.
did i miss something here?

The Saint Posted at 2-26 10:50
you'll be fine.

if you are on the beach and your elevation is 0 above sea level and you set the drone down on the sand to take off from 0 above ground level as well.  the law says you can fly up to 400 feet above ground level which in this case is the same as 400 feet above sea level.

yes you miss the part when you start flying at the base of a mountain at just say it is on a beach at 0 above sea level. you fly along that mountain along its incline to about 6000ft. That is completely legal (here) if you stay around 400ft above the ground at any given time.

But you can't because DJI prohibits that.

MoppelMat Posted at 2-26 15:06
yes you miss the part when you start flying at the base of a mountain at just say it is on a beach at 0 above sea level. you fly along that mountain along its incline to about 6000ft. That is completely legal (here) if you stay around 400ft above the ground at any given time.

But you can't because DJI prohibits that.

ok i understand that but tom said "take off" so that part confused me.  he can come back and address that later.  where's the "defect?"

so how high up the side of that mountain can you fly?  how high up the side of that mountain will dji allow you fly?  certainly you realize the drone cannot tell how high it is from the ground.  if it cannot make it all the way to the top of a 5000 feet mountain starting at the base 0, i would call that incapable, not defective....no?

btw, i've never tried that but i do understand what you are saying about the law allowing you to fly 400 feet off the ground even when the ground raises.  i wouldn't expect dji to build in any capabilities based on the law primarily because the opposite would be true as well and i'd rather not have those limitations.  imagine if the government pass a new regulation limited drone speed to 50mph, i wouldnt want to have a dji governor in the next sw update.

MoppelMat Posted at 2-25 14:44
yes it is not easy to implement. but is that my problem? no...

If I fly my DIY drones, I can fly up and down the mountains as much as I want. and I am in the boundaries of my jurisdiction. I can dive a 2000m mountain with no problem, but not with any DJI drone I own. (at least not one without an AGL hack)

There is no solution at least to set 500m as limit (thinking you have to fly VLOS, I doubt you or the observer could see a 3" drone at that altitude, LEGALLY SPEAKING! So, don't speak about laws... you want to break it.
Not, it is impossible to implement. Not not easy. At least pay many many $.$$$ more.
This is physics.
Your DIY drones can fly over NFZ as well. And after that? Also DJI drone must allow me to do that?

Luca Rubino Posted at 3-1 23:30
There is no solution at least to set 500m as limit (thinking you have to fly VLOS, I doubt you or the observer could see a 3" drone at that altitude, LEGALLY SPEAKING! So, don't speak about laws... you want to break it.
Not, it is impossible to implement. Not not easy. At least pay many many $.$$$ more.
This is physics.

this has nothing to do with physics. and If I need to bend one rule does not mean a manufacturer should restrict me in abiding another law.

Thank you for your response.

DJI Paladin Posted at 2-18 02:59
Thank you for your response. If you are referring to the Manual mode or the error message on the DJI Goggles "No M Mode: UAV too high/far, we apologize for the inconvenience caused. For safety reasons, the aircraft cannot use the "M" Mode in the following situations;

1. Flying in a restricted area, the M mode cannot be triggered even after applying for unlock Geo Zone;

This is not okay or acceptable at all. There should be no restriction, regardless of mode, in these areas where we are legally allowed to fly per the FAA. Their restrictions is literally the only thing that matters. Please fix this issue. At the VERY least, change your DJI geo zones to replicate FAA air data.

Rueges Posted at 4-9 13:56
This is not okay or acceptable at all. There should be no restriction, regardless of mode, in these areas where we are legally allowed to fly per the FAA. Their restrictions is literally the only thing that matters. Please fix this issue. At the VERY least, change your DJI geo zones to replicate FAA air data.

Thank you for reaching out. We will coordinate this request of yours to our designated team for attention. Thank you for your understanding and support.

I live in a mountainous area where the ground is not flat, and the drone often thinks that I am gaining altitude / height when I move the controller sticks upwards, even though I am keeping the same level above ground. This makes it impossible to use my drone effectively as the maximum altitude restriction of 500 meters is not suitable for my location. Why allow for a 10km range, with no limit to distance, when in actually the drone can only travel 500 meters. DJI needs to understand the difference between distance traveled up a mountain VS distance flying above ground level.

DJI Paladin Posted at 2023-2-16 00:34
Hi there. Thank you for your feedback. We really appreciate the time and effort you have invested in providing this suggestion to us. Your feedback will be definitely cascaded to the concerned team for further review. After the evaluation of the engineers, significant suggestions or requests will be implemented via the firmware update, app update, etc. For any updates, please stay tuned to the latest news on our DJI official website at www.dji.com. Thank you for your valued support.

DJI is becoming the apple of drones. Wont do very well with all those limitations. Not buying it JUST because of that! (and I dont even need that feature)

fichek Posted at 2023-2-16 04:43
Default alt limit in most of the world where we use metric units is 120m which is 393.7 feet, so that's probably where 394 comes from. But yeah, DJI should make sure to have a 400ft option for countries with imperial units.

My drone will not fly anything over 10 feet. Kindly advise.