Hi hope someone can help. I have watched many you-tube videos and read many comments on how to use quick transfer but I can not get it to work.
I have a Mini 3 with RC controller (controller with screen). Both controller and drone firmware has been updated. So my understanding is that you turn RC controller off, Open DJI fly app on mobile phone, and turn on aircraft. At this point you should get a notification on the fly go app to switch to quick transfer mode but this never appears ? I do not see an option to connect to the DJI mini 3 wifi - (the drones own network) ? If i search in my phone settings for drone wifi I only see my home network and no option to switch to drone wifi?

Ok I final found out how to use quick transfer mode which is not very well documented. For thoses of you that run into this problem, here is what I did to resolve. When you power on your drone and it the lights are flashing press the power on bottom 3 times and you will see the flashing lights turn blue. Start you dji fly app on your phone and the quick transfer message will appear on the screen. Follow the instrution to connect phone to drone wifi and it should work.

shane.oneill Posted at 2023-3-31 01:26
Ok I final found out how to use quick transfer mode which is not very well documented. For thoses of you that run into this problem, here is what I did to resolve. When you power on your drone and it the lights are flashing press the power on bottom 3 times and you will see the flashing lights turn blue. Start you dji fly app on your phone and the quick transfer message will appear on the screen. Follow the instrution to connect phone to drone wifi and it should work.

THANK YOU!!! I was looking at videos and articles and nowhere did it mention the blue lights thing. This worked the first time and I'm finally connecting and waiting for the downloads.. hoping that goes through.. I've seen issues with that while researching on this.

shane.oneill Posted at 2023-3-31 01:26
Ok I final found out how to use quick transfer mode which is not very well documented. For thoses of you that run into this problem, here is what I did to resolve. When you power on your drone and it the lights are flashing press the power on bottom 3 times and you will see the flashing lights turn blue. Start you dji fly app on your phone and the quick transfer message will appear on the screen. Follow the instrution to connect phone to drone wifi and it should work.

Thanks a million! Saved lots of time for me!

It still doesn’t work for me.

djiuser_chVuxsioTm1l Posted at 8-20 12:05
It still doesn’t work for me.

Hi there,
thank you for reaching out.

This is not the experience we want you to have. Could you please confirm which drone you are using? Please tell us the full details of the issue that you experienced with your DJI product, and we will surely provide you with an accurate resolution after we review the details. Rest assured that we're committed to providing the best experience for our users.

Drone Photo or Video Files Export Guide

Please keep us posted. Thank you for understanding.

DJI Diana Posted at 8-21 20:16
Hi there,
thank you for reaching out.

I recently bought the Mini 3 with DJI RC Fly More combo.  I have an iPhone 15 and I am unable to transfer video or pictures from the mini 3 to the iPhone.  I have all firmware updates installed on each device.  I have followed the steps located on this thread and several others with no change.  My problem is at the actual transfer process.  I can get the mini 3 and iPhone connection with the screen displaying the videos and pictures.  When I select transfer or download, nothing happens.  I have tried and retried several times, also while restarting both devices and walking through the steps very precisely.  On some attempts I get a message that says “high interference environment”. I have changed locations, gone outside everything I can think of and still no transfer.  Please advise  

ResQU Posted at 9-10 09:42
I recently bought the Mini 3 with DJI RC Fly More combo.  I have an iPhone 15 and I am unable to transfer video or pictures from the mini 3 to the iPhone.  I have all firmware updates installed on each device.  I have followed the steps located on this thread and several others with no change.  My problem is at the actual transfer process.  I can get the mini 3 and iPhone connection with the screen displaying the videos and pictures.  When I select transfer or download, nothing happens.  I have tried and retried several times, also while restarting both devices and walking through the steps very precisely.  On some attempts I get a message that says “high interference environment”. I have changed locations, gone outside everything I can think of and still no transfer.  Please advise

Hi there. We greatly appreciate you taking the time to share your feedback with us. Your report has been received, and our engineering team is currently working diligently to address the issue at hand. Rest assured, we are fully committed to releasing a future update that will effectively resolve this matter.

For Android Users: To ensure that your usage remains uninterrupted, we are delighted to offer you a temporary Android version, v1.13.10, which you can readily utilize: https://pan-sec.djicorp.com/s/4NyJ6FxZpFjM4Wd  Alternatively, you also have the option to temporarily download footage directly through the remote controller.

For iOS Users: You could choose to temporarily download footage directly through the remote controller.

We sincerely apologize for any inconvenience this situation may have caused you, and we genuinely appreciate your understanding and support.

DJI Diana Posted at 9-14 02:43
Hi there. We greatly appreciate you taking the time to share your feedback with us. Your report has been received, and our engineering team is currently working diligently to address the issue at hand. Rest assured, we are fully committed to releasing a future update that will effectively resolve this matter.

For Android Users: To ensure that your usage remains uninterrupted, we are delighted to offer you a temporary Android version, v1.13.10, which you can readily utilize: https://pan-sec.djicorp.com/s/4NyJ6FxZpFjM4Wd  Alternatively, you also have the option to temporarily download footage directly through the remote controller.

Thank you for the response, i will use the direct transfer from the card to my PC then upload to my phone.  Please will you send notification when the update for iOS has been corrected in the firmware?

ResQU Posted at 9-14 09:58
Thank you for the response, i will use the direct transfer from the card to my PC then upload to my phone.  Please will you send notification when the update for iOS has been corrected in the firmware?

Hi there,
thank you for reaching out.

You will receive a notification on the DJI Fly homepage if a firmware update becomes available. Alternatively, you can update the firmware later through DJI Assistant 2. There will also be announcements of firmware updates on the official website and forums.

Please let us know if you have any other questions. Thank you.

DJI Mini 3 Pro. I have updated firmware, updated to latest iOS operating system, deleted and reinstalled DJI app multiple times. I have no troubles establishing a connection with my drone, but when I enter Quicktransfer I consistently see the following:

“Loading failed. tap to try again.”


All content is present when I connect to camera. I have tried with and without cellular data on, and I have tried much more troubleshooting over numerous frustrating hours. Any help appreciated.

djiuser_6Siuf6HQGgQ9 Posted at 9-19 04:23
DJI Mini 3 Pro. I have updated firmware, updated to latest iOS operating system, deleted and reinstalled DJI app multiple times. I have no troubles establishing a connection with my drone, but when I enter Quicktransfer I consistently see the following:

“Loading failed. tap to try again.”

Hi there,
thank you for reaching out.

Please follow the steps below and see if it can isolate the issue.

1. Make sure the DJI Fly is the latest version and reinstall the App.

2. Tap “Loading failed. Tap to try again” on the interface to see if it can be worked.

3. Please restart the drone and reconnect to have a try.

4. Please disconnect the network to see if it is loading.

5. Please replace the mobile device if possible.

Our official website has updated the latest version of the APP, you can download it directly from our website.

https://www.dji.com/downloads/djiapp/dji-fly

Should you have any other questions, feel free to contact us. Thank you.

DJI Diana Posted at 9-20 21:59
Hi there,
thank you for reaching out.

Hello,

Thank you for your prompt reply. In relation to the above troubleshooting steps:

1. Done multiple times
2. Done multiple times
3. Done multiple times
4. Done multiple times
5. Tried on two phones and two iPads

Any further suggestions?

Adam _ Posted at 9-23 02:36
Hello,

Thank you for your prompt reply. In relation to the above troubleshooting steps:

Hi Adam,
thank you for reaching out.

Please share a screenshot of the message you received with us.

Looking forward to your response.

Sorry, my previous post was from a DJI account and my second post I signed in with Google. Attached is the thread so far. I have since had access to my laptop to download the contents of my drone to, but would obviously still like to resolve the issue of QuikTransfer not working.

EDIT: images don’t seem to be attaching. I’ll copy the posts below:

Original Post:

DJI Mini 3 Pro. I have updated firmware, updated to latest iOS operating system, deleted and reinstalled DJI app multiple times. I have no troubles establishing a connection with my drone, but when I enter Quicktransfer I consistently see the following:
"Loading failed. tap to try again."
All content is present when I connect to camera. I have tried with and without cellular data on, and I have tried much more troubleshooting over numerous frustrating hours. Any help appreciated.

Adam _ Posted at 9-23 21:29
Sorry, my previous post was from a DJI account and my second post I signed in with Google. Attached is the thread so far. I have since had access to my laptop to download the contents of my drone to, but would obviously still like to resolve the issue of QuikTransfer not working.

EDIT: images don’t seem to be attaching. I’ll copy the posts below:

Did you get a reply to this? I am having the same issue and only started last week.

Adam _ Posted at 9-23 21:29
Sorry, my previous post was from a DJI account and my second post I signed in with Google. Attached is the thread so far. I have since had access to my laptop to download the contents of my drone to, but would obviously still like to resolve the issue of QuikTransfer not working.

EDIT: images don’t seem to be attaching. I’ll copy the posts below:

Hi there,
thank you for reaching out.

We apologize for the delayed response. If you are using a remote controller without a built-in screen:

1）Connect the phone to the remote controller, then pair the remote controller with the aircraft.
2）Go to the DJI Fly App on the phone > Album > lightning icon in the upper right corner > enter Quick Transfer mode.

Let me know if the issue persists. Thank you.

djiuser_nhQIbTHqvWiQ Posted at 9-25 07:37
Did you get a reply to this? I am having the same issue and only started last week.

Hi there,
thank you for reaching out.

To better analyze the situation, please provide a screenshot of the error message you've encountered.

Looking forward to your response. Thank you.

DJI Diana Posted at 9-28 02:52
Hi there,
thank you for reaching out.

Hello. I have the same problem with my DJi Mini 3 Pro + DJi RC231 controller + iphone 12PRO.

I'm not able to connect my drone with quick transfer. The only way how I can download photos (wirelles) = I have to connect my phone to controller with lightning cable, then I can connect to my drone (the same way like to fly a drone) then I can access to gallery and download photos/videos without quicktransfer. Without controller I'm not actually able to connect to my drone.
When I start app without connection of controller, I have a notification to connect drone with quick transfer. After comfirming of the connection =  it write to me, that I'm succesfully connected, but I'm not able to access my photos/videos inside the dron SD because it every time write to me "Loading failed, thy to tap again"..
- drone updated to the newest firmware
- iphone updated to iOS 18 (but I have the same issue with the older one iOS @3weeks ago)

djiuser_fj4PgFF5nFJx Posted at 10-7 12:26
Hello. I have the same problem with my DJi Mini 3 Pro + DJi RC231 controller + iphone 12PRO.

I'm not able to connect my drone with quick transfer. The only way how I can download photos (wirelles) = I have to connect my phone to controller with lightning cable, then I can connect to my drone (the same way like to fly a drone) then I can access to gallery and download photos/videos without quicktransfer. Without controller I'm not actually able to connect to my drone.

Hi there,
thank you for reaching out.

We apologize for the delayed response. Since you are using a remote controller without a built-in screen, please follow the steps below and see if you can isolate the issue.

1. Connect the phone to the remote controller, then pair the remote controller with the aircraft.
2. Go to the DJI Fly App on the phone > Album > lightning icon in the upper right corner > enter Quick Transfer mode.

If the issue persists, kindly let me know.

DJI Diana Posted at 10-9 19:28
Hi there,
thank you for reaching out.

Hello,
I try to connect my phone to remote controller, then I pair it with drone and tried to access album. It is possible and I'm able to connect in "QuickTrasfer". I connect to wifi manualy,, because it didn't work from the app. But there is a problem that I'm not able to download photos/videos if I tried to mark a few photos and it impossible to download it.

I tried to connect drone with phone after this, pair it with wifi (it was successful), but then it is impossible to load a photos/videos. You can see it on the screenshots from the app.

connection phone+RC / drone:







connection phone / drone:

djiuser_fj4PgFF5nFJx Posted at 10-13 23:21
Hello,
I try to connect my phone to remote controller, then I pair it with drone and tried to access album. It is possible and I'm able to connect in "QuickTrasfer". I connect to wifi manualy,, because it didn't work from the app. But there is a problem that I'm not able to download photos/videos if I tried to mark a few photos and it impossible to download it.

Hi there,
thank you for reaching out.

If it's operated with a remote controller without a built-in screen, kindly follow the subsequent steps to determine if the issue can be isolated.

1. Connect the phone to the remote controller, then pair the remote controller with the aircraft.
2. Go to the DJI Fly App on the phone > Album > lightning icon in the upper right corner > enter Quick Transfer mode.

If the issue persists, kindly let me know.

DJI Diana Posted at 10-13 23:31
Hi there,
thank you for reaching out.

Hello,
I wrote in the first post here yet..

I have DJi Mini 3 Pro + DJi RC231 controller + iphone 12PRO (everything have the newest software/firmware).

Your subsequent doesn't help to solve this issue.

hallo
i need help whey my djimini3 can not conecting whith my phone (quicktransfer)
i have android and ios
please help
with regardes

djiuser_81FjDGwXeZN5 Posted at 10-22 04:17
hallo
i need help whey my djimini3 can not conecting whith my phone (quicktransfer)
i have android and ios

Hi there,
thank you for reaching out.

We apologize for the inconvenience. To perform QuickTransfer for the DJI Mini 3, you may follow the instructions below:

1. Power on the aircraft and wait until the self-diagnostic tests of the aircraft are complete. Quickly press the power button three times to switch to QuickTransfer mode. The aircraft status LEDs will blink blue once switching is successful.

2. Make sure Bluetooth and Wi-Fi are enabled on the mobile device. Disable your cellular/mobile data and launch DJI Fly and a prompt will automatically appear to connect to the aircraft.

3. Tap Connect. Once successfully connected, the files on the aircraft can be accessed and downloaded at a high speed. Note that when connecting the mobile device to the aircraft for the first time, you need to press and hold the power button for two seconds to confirm.

Please update us on the progress, and should any issues arise, kindly send us a screenshot or a video of the operation.

shane.oneill Posted at 2023-3-31 01:26
Ok I final found out how to use quick transfer mode which is not very well documented. For thoses of you that run into this problem, here is what I did to resolve. When you power on your drone and it the lights are flashing press the power on bottom 3 times and you will see the flashing lights turn blue. Start you dji fly app on your phone and the quick transfer message will appear on the screen. Follow the instrution to connect phone to drone wifi and it should work.

THANKYOU! There are so many things on the DJI drone that are impossible to figure out and I dont have time to trawl through 200 youtube videos. Perfect! thanks for sharing

shane.oneill Posted at 2023-3-31 01:26
Ok I final found out how to use quick transfer mode which is not very well documented. For thoses of you that run into this problem, here is what I did to resolve. When you power on your drone and it the lights are flashing press the power on bottom 3 times and you will see the flashing lights turn blue. Start you dji fly app on your phone and the quick transfer message will appear on the screen. Follow the instrution to connect phone to drone wifi and it should work.

Thank you, it works well after applying what you wrote: "Power on button 3 times, and you will see the flashing lights turn blue.

shane.oneill Posted at 2023-3-31 01:26
Ok I final found out how to use quick transfer mode which is not very well documented. For thoses of you that run into this problem, here is what I did to resolve. When you power on your drone and it the lights are flashing press the power on bottom 3 times and you will see the flashing lights turn blue. Start you dji fly app on your phone and the quick transfer message will appear on the screen. Follow the instrution to connect phone to drone wifi and it should work.

Thank you, it works well after applying what you wrote: "Power on button 3 times, and you will see the flashing lights turn blue.

DJI Mini 4 Pro RC, iOS 18. Latest DJI Fly app. Latest firmware on RC.

I have this same problem, tried clearing cache, resetting controller, deleting and re-adding the DJI Fly app. Tried formatting SD (suitable card) card.
Restarting phone, drone and RC multiple times.
Thumbnails still show up as black boxes and quick transfer sits at 0%
I can insert SD card into laptop and then upload  to phone but prefer to be able to use quick transfer…appears this is a common problem.

djiuser_zLEEUQdE1iAX Posted at 2024-12-28 15:11
DJI Mini 4 Pro RC, iOS 18. Latest DJI Fly app. Latest firmware on RC.

I have this same problem, tried clearing cache, resetting controller, deleting and re-adding the DJI Fly app. Tried formatting SD (suitable card) card.

I am having the same issue.
My Drone is DJI Mini 3 (non-pro). I cannot see pictures thumbnails on DJI Fly app e JPG files are always saved in a corrupted format on the SD Card (bought according the recommended list - Kingston 128GB Canvas GO Plus A2).
I did a test to try something different and I noticed if I connect a USB cable directly in the Drone then the JPG files are not corrupted and I can download and see working JPG (I am very confused about this problem).

Smartphone = Iphone 13 PRO (ios latest version)