When I try to access what I’ve recorded from my Osmo Action 3 on the MIMO app,  the screens for the videos and pictures  is completely black. There is no audio for the videos either. Is there any way this can be fixed?

Hi, djiuser_1GbCqfFxNbDm. Thank you for reaching out. Are the videos playing fine on the Action 3? May we ask how did you transfer the files from the Action 3 to your mobile phone? Please try to reistall the app, download it directly from our official website (https://www.dji.com/downloads/djiapp/dji-fly). Please keep us posted. Thank you.