Hello


I just by a mini3
One out of 3 batteries from the Pack have a problem .. i cannot fix it
I  download theDJI Assistant 2 (Consumer Drone Series) ... connect the drone with the bad battery ... but the drone is NOT recognized

I use the original USBC cable ... but no success
I try yo change the cable .. but no success again


The others batteries work fine ... thxs for your help to fix that problem

Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please try to charge the said battery on the drone for approximately 1-2 hours and check if the issue persists? If yes, kindly please take a short video showing the battery so we can take a quick look. You may upload the video via Google Drive or Youtube and send the link here. Please keep us posted. Thank you.