BANDA DUAL NO TRABAJA
1097 6 2023-5-8
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Isla Vision
lvl.4
Spain
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DJI porfavor miren que pasa con la transmision en automatico no puedo usarla tengo que meter 5,8 por que si no me sale interferencias magneticas esto no lo hacia el drone,esta todo actualizado.Gracias
2023-5-8
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Isla Vision
lvl.4
Spain
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DJI please look at what happens with the automatic transmission I can't use it I have to put 5.8 because if I don't get magnetic interference this wasn't done by the drone, everything is updated. Thank you
2023-5-8
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DJI Gamora
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Hi, Isla Vision. Thank you for reaching out. Just to verify, are you trying to use dual-band transmission? If yes, please go to Transmission Settings and click on Dual-Band. Please see the image below as a reference:

Please make sure that your location supports 5.8 GHz as the 5.8 GHz switching will be automatically disabled in areas where 5.8 GHz is not supported. If this is not your exact concern, please elaborate on it with us. Thank you for your kind understanding.
2023-5-8
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Isla Vision
lvl.4
Spain
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Es en la banda dual donde me da interferencias magnéticas y al pasar en manual 5.8 las interferencias desaparecen.meda error código 17000002.saludos
2023-5-9
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DJI Gamora
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Isla Vision Posted at 5-9 00:54
Es en la banda dual donde me da interferencias magnéticas y al pasar en manual 5.8 las interferencias desaparecen.meda error código 17000002.saludos

Hi, Isla Vision. Thank you for the reply. The error 17000002 is a prompt that the remote controller signal is weak. Please adjust the remote controller heading to raise or control the aircraft to fly away from obstacles and thus avoid signal obstruction. Please try another open flight environment as well to check if the error will persist. Please keep us posted. Thank you.
2023-5-22
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fansb10e45e9
lvl.1
Flight distance : 1029226 ft
Spain
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Hello!

I think I'm facing to the same issue. I had the DJI Mini 3 fly more combo (dron and remote controller), which worked perfectly in both bands (2.4Ghz and 5.8Ghz), but recently I crashed the dron... I sent the crashed dron to DJI Official Support, and they gave me a new one... just the dron... so yesterday I paired the dron with the remote controller (something that has not been easy), but after a bit suffering... both are connected.. buuut the problem now is that the connection is weird... when I turn on the dron and the RC, they pair and unpair several times, it take too much to get paired (with the other dron the connection was really fast)... and apart from this, investigating a little bit, I saw that when dron and RC get paired, if I open the three-dots menu and try to change the transmission band, I have noticed that 2.4 band doesn't work... it only can work in 5.8 band... of course I have try the Auto band mode, but in that case it lose the connection, trying to get it back, but it simply can't.

I have try everything (or at least I thing so)... I have upgrade, downgrade and refresh firmware version in both dron and RC using DJI Assistant 2. I have paired unpaired a lot of times. I have clear cache in RC... but I'm afraid I can't find the solution

And I think this is not a problem about the place where I am. This is the same place where I have fly a lot of times and there is no new or special interference or obstacles.
1-19 23:41
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RAYMARO
lvl.4
Spain
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fansb10e45e9 Posted at 1-19 23:41
Hello!

I think I'm facing to the same issue. I had the DJI Mini 3 fly more combo (dron and remote controller), which worked perfectly in both bands (2.4Ghz and 5.8Ghz), but recently I crashed the dron... I sent the crashed dron to DJI Official Support, and they gave me a new one... just the dron... so yesterday I paired the dron with the remote controller (something that has not been easy), but after a bit suffering... both are connected.. buuut the problem now is that the connection is weird... when I turn on the dron and the RC, they pair and unpair several times, it take too much to get paired (with the other dron the connection was really fast)... and apart from this, investigating a little bit, I saw that when dron and RC get paired, if I open the three-dots menu and try to change the transmission band, I have noticed that 2.4 band doesn't work... it only can work in 5.8 band... of course I have try the Auto band mode, but in that case it lose the connection, trying to get it back, but it simply can't.

Mandalo al soprte tecnico todo el equipo,no tiene solucion.Saludos
1-20 04:05
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