DJI Gamora
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Ugo73 Posted at 6-20 04:13
Hi,
Yes I confiorm that moving left the joystick the gimbal goes to left and when I move the joystick to the right the gimbal goes to right but but the gimbal tilt up or down the camera at same time of the pan movement, which I don't want in PF mode.
Hi, Ugo. Thank you for patiently waiting. We now received feedback from our relevant team.
1. Please confirm when you are toggling the joystick, Ronin Control interface, and channel 1, whether there is an abnormal amount of rod, if there is, it is possible that the gimbal joystick is abnormal caused.
2. Please confirm if you can connect the gimbal to Ronin APP to enter the Create-virtual joystick function, and control the pan-axis rotation of the gimbal in the virtual joystick function interface, is it normal? If it is normal, then there is a possibility that there is an abnormality in the pan bar of the gimbal, please perform System Calibration and Auto-Tune to see if it can be solved.
3. Confirm whether the firmware of the head is upgraded to the latest.
4. If the issue persists after confirming the steps above, please send the head back to the maintenance center for testing. |
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