DJI FLY App Bugs on iOS 17
1898 15 2023-7-31
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_pNDAewutnDMP
lvl.2
Flight distance : 162844 ft

United States
Offline

Please see the attached photo for reference as to many bugs that is present in the latest DJI Fly app on iDevices running iOS 17
2023-7-31
Use props
djiuser_pNDAewutnDMP
lvl.2
Flight distance : 162844 ft

United States
Offline

@DJI
Please provide me an email or some other method of sending the photo as it is to large to upload here, also I want to send the log with some additional information with it.
2023-7-31
Use props
DJI Gamora
Administrator
Online

djiuser_pNDAewutnDMP Posted at 7-31 10:12
@DJI
Please provide me an email or some other method of sending the photo as it is to large to upload here, also I want to send the log with some additional information with it.

Hi, djiuser_pNDAewutnDMP. Thank you for reaching out. Please upload the photo/s to a shareable link like Google Drive or DropBox for us to check. Then kindly send the link via PM. Thank you.
2023-7-31
Use props
djiuser_pNDAewutnDMP
lvl.2
Flight distance : 162844 ft

United States
Offline

DJI Gamora Posted at 7-31 19:29
Hi, djiuser_pNDAewutnDMP. Thank you for reaching out. Please upload the photo/s to a shareable link like Google Drive or DropBox for us to check. Then kindly send the link via PM. Thank you.

https://we.tl/t-igz2umGypq
2023-7-31
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline


Hi djiuser_pNDAewutnDMP, thanks for sharing. We only found one picture from the link. May I know if it is related to Battery Information?  

If yes, this information will be generated after taking off the aircraft. Please try and check.
If not, please describe your issue in details for us to further confirmation, thanks.
2023-8-1
Use props
djiuser_pNDAewutnDMP
lvl.2
Flight distance : 162844 ft

United States
Offline

DJI Thor Posted at 8-1 01:07
Hi djiuser_pNDAewutnDMP, thanks for sharing. We only found one picture from the link. May I know if it is related to Battery Information?  
[view_image]
If yes, this information will be generated after taking off the aircraft. Please try and check.

The battery information, the storage, the run time, the time remaining, ect..
While flying none of those were showing correctly which is why I grounded the drone then took the screenshot.
2023-8-1
Use props
djiuser_pNDAewutnDMP
lvl.2
Flight distance : 162844 ft

United States
Offline

djiuser_pNDAewutnDMP Posted at 8-1 08:55
The battery information, the storage, the run time, the time remaining, ect..
While flying none of those were showing correctly which is why I grounded the drone then took the screenshot.

So no they did not generate while flying, they still showed the same values.
2023-8-1
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

djiuser_pNDAewutnDMP Posted at 8-1 08:56
So no they did not generate while flying, they still showed the same values.

Well noted, this issue may occur when battery communication is abnormal.
1. You could remove the battery, clean the probes in the battery compartment using rubbing alcohol or an eraser, and then reinsert.
2. If it does not work, please try with another Intelligent Flight Battery and double-check.
3. If the issue still persisted, it is recommended to send back the aircraft for diagnose. You could register a case via the following link, https://repair.dji.com/.
2023-8-3
Use props
djiuser_pNDAewutnDMP
lvl.2
Flight distance : 162844 ft

United States
Offline

DJI Thor Posted at 8-3 00:13
Well noted, this issue may occur when battery communication is abnormal.
1. You could remove the battery, clean the probes in the battery compartment using rubbing alcohol or an eraser, and then reinsert.
2. If it does not work, please try with another Intelligent Flight Battery and double-check.

It’s a brand new battery and drone, and this isn’t just about the battery it is several other areas of the app that do no generate accurate information. I thought by the screenshot you could see that, the battery had nothing to do with data storage.
You see the storage number!
2023-8-3
Use props
michimue88
Second Officer
Flight distance : 841260 ft
  • >>>
Switzerland
Offline

you know, that iOS 17 is on beta??
2023-8-3
Use props
djiuser_pNDAewutnDMP
lvl.2
Flight distance : 162844 ft

United States
Offline

michimue88 Posted at 8-3 09:12
you know, that iOS 17 is on beta??

Yes… Obviously
2023-8-3
Use props
djiuser_pNDAewutnDMP
lvl.2
Flight distance : 162844 ft

United States
Offline

The point of me posting this, is so DJI developers are aware that the fly app needs work for the upcoming iOS17 public release.

And no it has nothing to do with battery communication, there is several bugs in app.
2023-8-3
Use props
DJI Gamora
Administrator
Online

djiuser_pNDAewutnDMP Posted at 8-3 09:16
The point of me posting this, is so DJI developers are aware that the fly app needs work for the upcoming iOS17 public release.

And no it has nothing to do with battery communication, there is several bugs in app.

Hi, djiuser_pNDAewutnDMP. Thank you for your concern. Would you provide specific bugs that you are experiencing? Based on the screenshot provided, the drone has not taken off therefore it will not calculate on the ground as there is no home point recorded, please view it during the flight.
2023-8-6
Use props
Bricemb96
lvl.2
Flight distance : 162844 ft

United States
Offline

DJI Gamora Posted at 8-6 07:59
Hi, djiuser_pNDAewutnDMP. Thank you for your concern. Would you provide specific bugs that you are experiencing? Based on the screenshot provided, the drone has not taken off therefore it will not calculate on the ground as there is no home point recorded, please view it during the flight.

Crap support.
2023-12-17
Use props
DJI Gamora
Administrator
Online


Hi, there. Sorry to hear about your feedback. May we know if you have DJI-related concerns?
2023-12-21
Use props
Bricemb96
lvl.2
Flight distance : 162844 ft

United States
Offline

Obviously I do, you guys are already aware of the critical bugs within the iOS DJI FLY application yet DJI refuses to fix them.

No surprise to see DJI announce to developers that they are not working on iOS anymore.
Crazy how much the company charg s for the products but doesn’t support them with any Quality.
2023-12-21
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules