Just ran a bunch of tests with Osmo Action 4. Livestream is constantly stuttering. I have no issues with my phone or GoPro heoro 11 on the same network. I have a new router and fiber internet connection. I tried both YouTube direct and RTMP to Restream.io. Restream software says the connection is good but the “encoder interval is set to 1.1 when it should be 2 “ this isn’t anything that can be changed in the software but maybe something DJI will fix. Otherwise I have to send this product back. I need a good live-streaming camera and the GoPro overheats

Hi there. Sorry for the inconvenience. Have you already tried these steps?
1. Please try changing different live streaming platforms and have another try.
2. If it's possible, try using a different network.
3. Remove the SD card
4. Please make sure it has the latest firmware version, reset the camera settings then have a try;
5. Reinstall the DJI Mimo app after backing up the essentials.
6. Please try changing the mobile devices if there are any.
I hope this helps. If you have further concerns please reach back here. Have a great day ahead.

yes , I have a same problem

https://youtube.com/live/q0HWG3BHR88

check movie,many lag, buffering,
help....

swingfriends Posted at 8-9 05:29
yes , I have a same problem

https://youtube.com/live/q0HWG3BHR88

Hello there. Are you also using Osmo Action 4? Have you already tried the steps above? If yes. Can you please DM me the platform you have used, the camera log, and the App log along with the tested time?

For the camera logs,  
1. Go to camera unit System Settings - Device Info. Tap “Export Logs”.
2. Mount the camera unit and front touchscreen module/power module. Connect to Osmo Action 3/DJI Action 2 and a computer using a USB cable.
3. Select “File Transfer” on the Osmo Action 4/Osmo Action 3/DJI Action 2 screen. Go to “My Computer”. Find the corresponding disc for the Osmo Action 4/Osmo Action 3/DJI Action 2 (internal storage).
4. Export all log files and zip them. Send the entire zip file back for analysis and confirmation (Also check the time point when the abnormality occurred to determine the log position).

To upload the app log, please perform as follows: Go to “Profile”, tap the Settings icon, select “DJI Support”, “Log Upload”, and enter the log upload interface. Then input the related information and tap “Submit”. “Uploading Log” will be shown in the app and the QR code will be generated after upload. After adding the feature, users do not need to manually export the app log. If you need further assistance, please don't hesitate to reach back. Have a great day ahead.