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App not working, not good...
822 13 2015-9-3
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Thewood45
lvl.2

United States
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I'm bummed...Just purchased a Phantom 3 PRO yesterday.  It came to my attention today that the app is not working with Iphones or Samsungs.  Just wanted to let you guys know for those planning on flying.
2015-9-3
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jerry486
lvl.2
Flight distance : 93025 ft
United Kingdom
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what do you mean? are you stuck at the CONNECT YOUR CRAFT screen or is it just not launching at all?
Also you will need a samsung 5 or an iphone 5s or higher for this
2015-9-3
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Thewood45
lvl.2

United States
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The app is not working at all for iPhones and Samsung units right now.  DJI knows about it.  The app will open, but it won't connect your iPhone or Samsung.  Just stuck at the "how to connect" screen. And yes I have a Iphone 6 PLUS
2015-9-3
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rayrokni
Captain
Flight distance : 8139875 ft
United States
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Thewood45 Posted at 2015-9-4 02:31
The app is not working at all for iPhones and Samsung units right now.  DJI knows about it.  The app ...

i dont know what u r talking about man, dji is aware that the app is not working with iphone or samsungs??? where do u get that info from?
i have been usin iphone 6+ for ever, samsungs for ever!! as millions of others too.

what problem r u having exactly:
tell us step by step what u r doing, if u want any help
2015-9-3
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Thewood45
lvl.2

United States
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The app is not working for iPhones or Samsung units as of late last night.  Try to connect?  
2015-9-3
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rayrokni
Captain
Flight distance : 8139875 ft
United States
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Thewood45 Posted at 2015-9-4 02:42
The app is not working for iPhones or Samsung units as of late last night.  Try to connect?

i just did, all good. it may be happening for new connections? is that what dji told u?
2015-9-3
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Thewood45
lvl.2

United States
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Oh maybe that could be it...They did not tell me that though.  What a bummer for new guys that just bought this thing....My bad, I thought it was not working for everyone from the way it sounded.  
2015-9-3
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rayrokni
Captain
Flight distance : 8139875 ft
United States
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Thewood45 Posted at 2015-9-4 02:48
Oh maybe that could be it...They did not tell me that though.  What a bummer for new guys that just  ...

tell us what steps you are taking to connect, right from the begining. this doesnt sound right. there may be a step you are not doing correctly
2015-9-3
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Thewood45
lvl.2

United States
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It now connected...Thank you guys for your help.  Mods, can you please remove this post?  I don't want to alarm anyone.  Thank you
2015-9-3
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SpunOne69
lvl.4

United States
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It doesn't work great on a lot of Samsung devices, but it does connect...
2015-9-3
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ace789nj
lvl.2
Flight distance : 151309 ft
United States
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I just upgraded from the P2V to the P3A. Came in the mail today, Took me about 45 minutes to do the firmware update (yes I know the new one is out in a few days). Took me 4 minutes to calibrate. App worked fine the entire way through. Logged 2 flights. Zero issues.
2015-9-3
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ace789nj
lvl.2
Flight distance : 151309 ft
United States
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BTW using a Samsung S5, had to turn on USB debugging of course.
2015-9-3
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SpunOne69
lvl.4

United States
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Those are your first flights with the DJI Go App (2.0.2) correct?
2015-9-3
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ace789nj
lvl.2
Flight distance : 151309 ft
United States
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Yes that is correct. prior to this I was using the Pilot App
2015-9-3
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