AlexYam
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Australia
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SOULTION FOUND, skip to the end if you don't want to see the rant...
SOULTION FOUND, skip to the end if you don't want to see the rant:
This is one of the most annoying bug I've ever encountered on any device.
The ignorance and arrogance is mind blowing, for DJI to decide to change the default behavior from previous products (P1
and P2), without offering an option to revert it.
ALL gimbal modes in the Pocket 3 suffer from this issue. And according to support, DJI engineers claim this is within the "normal logic":
>>> https://forum.dji.com/forum.php? ... =302156&pid=3195259
>>> After assessing the concern you provided, our engineers have confirmed that this is within the normal logic of the DJI Osmo Pocket 3 and not a bug.
Shocking.
That's like Honda suddenly decide that from now on the default behavior of stepping on the gas in your car, will move the car backwards, because they switched the drive and reverse gear position.
DJI, here is a simple IQ question:
If I am standing on a mountain top and I want to take a video of a boat on the lake below, quickly, or;
If I want to capture something running on the ground immediately because I only have a few seconds before it runs away.
What do you think people want to do:
1. Pull the Pocket 3 out, switch it on while focusing on the object like holding a magnifier, and immediately capture (the intuitive approach, the same thing you do when using a mobile phone camera, the same way billions of people do everyday).
OR:
2. Pull the Pocket 3 out, switch it on, wait a few seconds for the camera to slowly point to the sky like a complete moron, then waste 5 seconds to move the joystick and slowly wait for the camera to tilt back down, while carefully watching the screen to make sure it's has reached the right direction, instead of paying attention to the object, then, seconds later, notice the target object has already ran away, because it is too late.
According to DJI engineers, people want [2], because that is "normal logic". It doesn't occur to them the user may actually know what they're pointing at, and they don't have time to fiddle with the camera angle every time they want to use it.
This is what happens when a company gets too much market share, they suddenly start to think they know better than everyone in all situations at all times.
Just like the Microsoft switching to Metro UI from Windows 8. Where MS decided everyone should use a mobile interface on a large PC screen, and refuse to offer options to revert to Windows 7 behavior. Same irgnorance and arrogance.
Guess what happened next?
In Windows 10 they switched back to Windows 7 behavior, and you never see the same moronic full screen start menu ever again.
DJI, You are not smarter than every user in every situation. If you want to make counter intuitive changes, for any reasons, then PROVIDE AN OPTION TO REVERT TO PREVIOUS DEFAULT BEHAVIOR, that's how you care about users.
Fix this crap or provide an option to go back to previous product's behavior, or I'll never buy a DJI product again.
Imagine pulling out your mobile phone to take a video and having to waste seconds to tilt downwards every time.
I am not ranting just because there is a bug, that is expected, I am ranting because I paid $ for an obvious bug and then find out the engineers are too arrogance to even acknowledge it.
Your product is broken and it's annoying to use, fix it instead of giving excuses, simple.
Here is a workaround (temporary fix):
1. Switch on the Pocket 3
2. Use the stick to adjust the camera direction to a sane position, you can do this quickly by standing the Pocket 3 on a table and double press the stick.
3. This is the most important bit: Go to "Settings > Gimbal Startup Direction", change it to "Last Setting"
4. From now on, you get what you expect the moment you switch the P3 on. Assuming you don't tilt the camera to the sky before switching the Pocket 3 off.
You can thank me later.
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