dji porked me again.  i drove an hour.  nice day.  no wind.  sunny.  on location.  start up the drone.  account not logged in.  i got it online.  account not logged in.  i didn't have the device with the email for it, so i had to leave.  this is random an i had the thing on the other day.  logged in.  so it should have been all set. in a seprate incident i logged in once, kept drone on from house.  an drove off.  and when i got where i was going then, it had account not logged in by the time i arrived.  :X

That's a somewhat bizarre behavior.  Mine only logs out after 30 days and logging in again has made it good to go for another 30 days.  

Hello, there. We're sorry to hear about this unpleasant experience. May we confirm the exact model of your remote controller? Usually, If you don't connect to the network for one month, the DJI Fly App will be logged out automatically after one month, and re-login is required. I hope to hear from you soon.

When you say " I logged in" or ". logged in." do you mean you actually, there and then, typed in your email address and password on the appropriate screens?

Sean-bumble-bee Posted at 11-24 04:25
When you say " I logged in" or ". logged in." do you mean you actually, there and then, typed in your email address and password on the appropriate screens?

eat a fat one.  

that's a bug.

there's no way you can turn your equipment on and everything works fine and when you travel (presumably away from a wifi location) for a few hours and your equipment has logged out automatically when you arrive.

anyone who thinks that is intended design by dji is

djiuser_EEXtim8SFbZ6 Posted at 11-24 05:46
eat a fat one.

oooooo so eloquent thanks for the amusement.
Can't you answer a straight forward question in a civil manner?

The Saint Posted at 11-24 08:53
that's a bug.

there's no way you can turn your equipment on and everything works fine and when you travel (presumably away from a wifi location) for a few hours and your equipment has logged out automatically when you arrive.

I have flown, logged in, in my backyard then walked into the house and 15 minutes later found myself logged out.
If the timeout is based on the time one last logged into the app, as in typed by details into a logged out app, then it is perfectly feasible for the app to log someone out between flights separated by the timeout threshold.
In my case it was not a lack of wifi connection as both areas are within the range of my wifi.

Sean-bumble-bee Posted at 11-24 09:16
I have flown, logged in, in my backyard then walked into the house and 15 minutes later found myself logged out.
If the timeout is based on the time one last logged into the app, as in typed by details into a logged out app, then it is perfectly feasible for the app to log someone out between flights separated by the timeout threshold.
In my case it was not a lack of wifi connection as both areas are within the range of my wifi.

sure, there must be all kinds of iterations where timing is a factor meaning some people end up being super unlucky.  but logged in, turning on the drone, leaving the drone turned on and connected....and then it's logged out at your destination?


what's next, the rc pro can log out while you are in teh middle of a flight and so the drone will auto rth and that's it for you for the rest of the day?  . and there are claims that this is not a bug but this is how dji has intended it to work?  

The Saint Posted at 11-24 11:41
sure, there must be all kinds of iterations where timing is a factor meaning some people end up being super unlucky.  but logged in, turning on the drone, leaving the drone turned on and connected....and then it's logged out at your destination?

If I remember correctly in one of the many threads concerning these log outs, that question was posed to one or more of the Mods and the reply was that you WILL NOT be logged out whilst the drone is in flight.
Just for the record I have just tried to log out of the app when wifi on the phone was switched off, I couldn't, there was a warning message saying a network connection was needed.
Similarly with a mini 2 in flight and no wifi connection I got the same message and could not log out.
With a wifi connection I was able to logout whilst the drone was in flight but it continued to fly normally. "Fly normally" amounted to hovering for my test as it was made indoors.

Rather than propose possible consequences i.e. " so the drone will auto rth a......" why don't you test it?
I saw no sign of any in-flight automated action by the drone but RTH wouldn't be applicable to my test and when I looged back in there were no warning messages waiting for me.

However, I would ask, why would a log out trigger an RTH?
I would have thought some sort of distance limit might be more likely.
That would be something you could test and even then you might be able to do multiple home point resets to overcome distance limits and get the drone home.

Sean-bumble-bee Posted at 11-24 12:27
If I remember correctly in one of the many threads concerning these log outs, that question was posed to one or more of the Mods and the reply was that you WILL NOT be logged out whilst the drone is in flight.
Just for the record I have just tried to log out of the app when wifi on the phone was switched off, I couldn't, there was a warning message saying a network connection was needed.
Similarly with a mini 2 in flight and no wifi connection I got the same message and could not log out.

You and I cannot reproduce any of this because you and I don't have the bug.  I wasn't the one who said my device was logging in at home but when I drove to my destination out of coverage, it had logged off.....presumably meaning either it logged off immediately after it was logged in at home or it logged off along with way with no coverage; why?  Because it has a "bug" in it.

Why don't we ask the people who have the RC Pro with a abhorrent behavior?  But they won't answer and they won't try anything because they'd rather complain.  . You asked the poster to clarify and what did he do?  

The Saint Posted at 11-24 12:32
You and I cannot reproduce any of this because you and I don't have the bug.  I wasn't the one who said my device was logging in at home but when I drove to my destination out of coverage, it had logged off.....presumably meaning either it logged off immediately after it was logged in at home or it logged off along with way with no coverage; why?  Because it has a "bug" in it.

Why don't we ask the people who have the RC Pro with a abhorrent behavior?  But they won't answer and they won't try anything because they'd rather complain.  . You asked the poster to clarify and what did he do?

If you are referring to "eat a fat one" I have no understanding how that is a sensible reply to my asking what they meant by " I logged in" or ". logged in.".
To me "eat a fat one" sounds like sometime a petulant child would say when they can't or won't answer a question.

As for my post #10, that was addressing points raised by you and suggestions made by you, not djiuser_EEXtim8SFbZ6.

With regards to  "I wasn't the one who said my device was logging in at home but when I drove to my destination out of coverage, it had logged off.....presumably meaning either it logged off immediately after it was logged in at home or it logged off along with way with no coverage; why?" if you managed to extract that from what was written in post #1 then maybe it is because you are American.
I certainly did not perceive that, in fact I was and am struggling and failing to make any sense of the opening post.  Perhaps you could translate post #1 for me.

As for "You and I cannot reproduce any of this because you and I don't have the bug." what bug are you referring to?
I have suffered a log out within 15 minutes of having flown a logged in flight, all whilst inside wifi range. Are you talking about something else?

Sean-bumble-bee Posted at 11-24 13:01
If you are referring to "eat a fat one" I have no understanding how that is a sensible reply to my asking what they meant by " I logged in" or ". logged in.".
To me "eat a fat one" sounds like sometime a petulant child would say when they can't or won't answer a question.

It's a bug.  

Sean-bumble-bee Posted at 11-24 13:01
If you are referring to "eat a fat one" I have no understanding how that is a sensible reply to my asking what they meant by " I logged in" or ". logged in.".
To me "eat a fat one" sounds like sometime a petulant child would say when they can't or won't answer a question.

playing stupid an getting irate.  classic fascist gaslighting.   then you proceed to try hijacking the thread an legitimizing yourself, your the disdain of society.  deplorable.  stfu an go fly a kite.  after you eat that fat one.  the dog... that can be found in forums online never ceases to amaze me.  do you have more understanding comprehencions mishapths?  

djiuser_EEXtim8SFbZ6 Posted at 11-24 16:20
playing stupid an getting irate.  classic fascist gaslighting.   then you proceed to try hijacking the thread an legitimizing yourself, your the disdain of society.  deplorable.  stfu an go fly a kite.  after you eat that fat one.  the dog... that can be found in forums online never ceases to amaze me.  do you have more understanding comprehencions mishapths?

You really need to lay off the meth. Learn to properly type and express yourself. Your post is comprised of unintelligable gibberish.

djiuser_EEXtim8SFbZ6 Posted at 11-24 16:20
playing stupid an getting irate.  classic fascist gaslighting.   then you proceed to try hijacking the thread an legitimizing yourself, your the disdain of society.  deplorable.  stfu an go fly a kite.  after you eat that fat one.  the dog... that can be found in forums online never ceases to amaze me.  do you have more understanding comprehencions mishapths?

When you learn to type correctly in understandable English please do translate the uum 'stuff' you have posted here.
How on earth do you expect DJI to assist you when you type such crap.

As to getting irate, it is obvious that you are.
However if you are suggesting I was getting irate you are mistaken, I found your posts in this thread comical and piteous.  

I wish we could all be more civil about this. When people get sarcastic, we can’t learn anything anymore.

Sean-bumble-bee Posted at 2023-11-24 12:27
If I remember correctly in one of the many threads concerning these log outs, that question was posed to one or more of the Mods and the reply was that you WILL NOT be logged out whilst the drone is in flight.
Just for the record I have just tried to log out of the app when wifi on the phone was switched off, I couldn't, there was a warning message saying a network connection was needed.
Similarly with a mini 2 in flight and no wifi connection I got the same message and could not log out.

Well today while going to use my m4p it said my account was logged out.  I could fly still.  10 minutes into my flight the screen went to the log in screen .  Good thing I wasn’t anywhere dangerous.  I had to hit the go fly icon and the return to home.  This is a silly addition to the rc.

V2rocketeer Posted at 8-3 18:46
Well today while going to use my m4p it said my account was logged out.  I could fly still.  10 minutes into my flight the screen went to the log in screen .  Good thing I wasn’t anywhere dangerous.  I had to hit the go fly icon and the return to home.  This is a silly addition to the rc.

"Well today while going to use my m4p it said my account was logged out.  I could fly still. "  
Being logged out does not prevent the drone from flying but it normally introduces severe range and height limits, 164 ft (50 m) &  98.4 ft (30 m) repectively.
Were those limits imposed ?
If not then that is curious and possibly troubling.
Why troubling ?
The only time I have seen mention of that was when the drone was launched without sufficient GPS to know its position and without a home point being established at, or near, the take off point.
In at least one instance that led to the drone being lost because the drone did, eventually, get enough satellites to establish its position and set a home point.
The problem was that the home point was far out, over the middle of a lake, and the range limit did not allow the drone to reach the shore. As I remember the pilot did not reset the home point and the drone eventually ran out of battery and went swimming.

I know you 'RTH'ed' the drone, which is only possible when the drone has sufficient GPS to establish its position etc., but, if the mentiond limits were not imposed, I would be wary of flying the drone out further than 50m from the home point ...... unless you know how to reset the home point.

Perhaps you could upload the .txt flight log to
https://www.phantomhelp.com/LogViewer/Upload/
and post the resulting URL here.

"10 minutes into my flight the screen went to the log in screen. Good thing I wasn’t anywhere dangerous."
I can't comment on the screen actually switching to the login screen as I do not remember that happening to me but you should not be relying on screen imagery to fly the drone safely. You should be able to see the drone with your own eyes and, strictly speaking, you should be watching the drone and not the screen.

"I had to hit the go fly icon and the return to home."
Why did you have to use the RTH function?

"This is a silly addition to the rc."
I am not arguing that the log out is a good thing but the log out itself has nothing to do with the controller as such. It is a function of the app and only the app and happens to phones and tablets as well as controllers with built in screens.

Sean-bumble-bee Posted at 8-3 21:15
"Well today while going to use my m4p it said my account was logged out.  I could fly still. "  
Being logged out does not prevent the drone from flying but it normally introduces severe range and height limits, 164 ft (50 m) &  98.4 ft (30 m) repectively.
Were those limits imposed ?

I may have exceeded the imposed distance or height.  I’m not sure.  I was flying around our local football/cricket fields and there is ample open space.  I was looking at the screen when it automatically switched to the log in screen.  I used return to home as I did not know what was happening and knew I had 20 plus sats when I took off and was surprised by the controller switching to the log in screen mid flight.

V2rocketeer Posted at 8-4 15:46
I may have exceeded the imposed distance or height.  I’m not sure.  I was flying around our local football/cricket fields and there is ample open space.  I was looking at the screen when it automatically switched to the log in screen.  I used return to home as I did not know what was happening and knew I had 20 plus sats when I took off and was surprised by the controller switching to the log in screen mid flight.

"I may have exceeded the imposed distance or height.  I’m not sure. "
You'd find out by downloading the .txt log from the screen device, be that a phone or controller etc., to computer,  up loading it to
https://www.phantomhelp.com/LogViewer/Upload/
and either watch the replay and look in the relevant columns below the map or download and open the csv file from there.
The columns entitled "OSD.heightMax [ft]"  and" HOME.distance [ft]" will show you how high and far you sent the drone, through you'll have to scroll down the csv to find the greatest distance.

The flight will most likely NOT appear in the App's flight history.

If you want to share the log then just post the webpage's URL here.

I was recently using my Mavic 4 Pro but now when I turn it on it says I am not logged in and I cannot find how to log in. Do I need to be near an internet / wifi connection? Very annoying! Why does it log out?

fansfc45f00e Posted at 9-29 17:04
I was recently using my Mavic 4 Pro but now when I turn it on it says I am not logged in and I cannot find how to log in. Do I need to be near an internet / wifi connection? Very annoying! Why does it log out?

You do need a connection to the internet to log in.

To login just go to your profile, via the first page of the app.
From there it is either directly possible to log in or obvious where you need to go.
If you do need to go elsewhere it is so easy to find that I don't actually remember where you have to go.


If you read the many threads relating to this problem you will find that there is an automated, time-based log out, 90 days ?, built into the fly app.

Unfortunately I do not know what, if anything, resets the countdown clock.

My suggestion is, that if it is sometime since you last logged in or used the app, then, before you leave wifi coverage and go somewhere special, you deliberately log out of the app and then log in again.

In addition, if you have the app installed on several devices and log into the same DJI account on each device an automated OR manual log out on one device will be communicated to the internet when the logged out device next connects to the internet. That log out will then be passed on to every other Fly app using device that is logged into that account when those devices next connect to the internet.

BTW the app is now supposed to give you a few days warning of the impending log out but I imagine that you have to boot the app to see that warning.

djiuser_EEXtim8SFbZ6 Posted at 2023-11-24 05:46
eat a fat one.

Yes you can - if your mobile is setup as a WiFi hotspot then you have not left the WiFi zone - so get you insult information straight before making them.