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Pocket 3 Smart analysis Failed
1435 4 2023-11-26
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SteveMavZoom
lvl.2
Flight distance : 331473 ft
Spain
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Pocket 3 Smart analysis Failed  - Trying to make a video whilst on holiday, added the files in LightCut clicked the one button editor and got the warning can't find anything online anyone know how to fix?
2023-11-26
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. We do apologize for the trouble. Could you please upload a screenshot showing the error message so we can check it further? Please keep us posted. Thank you.
2023-11-27
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djiuser_ZYonlj2SaWsn
lvl.1
United States
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I had the same problem here is a picture to help out
BA2D24AF-A74B-4318-B751-DF9F580D7458.png
2023-12-3
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DJI Gamora
Administrator
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djiuser_ZYonlj2SaWsn Posted at 12-3 19:14
I had the same problem here is a picture to help out

Hello, there. We're sorry for the inconvenience that it may have caused you. May I confirm your operation before this error message is prompted? Also, please tell us the model of your device and the DJI Mimo app version. I'm looking forward to hearing from you.
2023-12-3
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DJI Gamora
Administrator
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djiuser_ZYonlj2SaWsn Posted at 12-3 19:14
I had the same problem here is a picture to help out

Update: May I confirm if this error is being prompted on the Lightcut App? If so, we encourage you to contact the appropriate support via email at lightcutapp@gmail.com Thank you for your understanding.
2023-12-4
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