Heya
I'm getting the downward sensor error on my new Mini 3 Pro. It's only been the 3rd time that i've used it. The error appeared for the first time today. I've had no issues on my first 2 flights.

Code 1A010040
Code 1A010041

Please help!

Hi, PLANTS. Thank you for reaching out. Have you already tried calibrating the vision sensor using the DJI Assistant 2? You can download the Assistant 2 to your computer here: https://www.dji.com/downloads/so ... sumer-drones-series. Please keep us posted. Have a great day ahead.

I have the same error on my drone. What ended up happening with yours?

djiuser_1g26A3CvT5ah Posted at 7-2 23:29
I have the same error on my drone. What ended up happening with yours?

I used the Assistant software to recalibrate the sensors and it fixed the issue.

See this guide: https://support.dji.com/help/content?customId=en-us03400006473&spaceId=34&re=US&lang=en

DONT use a curved monitor it does not calibrate the sensors correctly.

Good luck!

PLANTS Posted at 7-3 14:18
I used the Assistant software to recalibrate the sensors and it fixed the issue.

See this guide: https://support.dji.com/help/content?customId=en-us03400006473&spaceId=34&re=US&lang=en

Thanks for your reply! In my case I believe there is a genuine issue with the downward sensors. When trying to calibrate with DJI Assistant 2, it works until I get to the step where the downward vision sensors are tested - I only see black there, the sensors seem unresponsive.

djiuser_1g26A3CvT5ah Posted at 7-8 17:58
Thanks for your reply! In my case I believe there is a genuine issue with the downward sensors. When trying to calibrate with DJI Assistant 2, it works until I get to the step where the downward vision sensors are tested - I only see black there, the sensors seem unresponsive.

Hi there, thank you for the updates and we're sorry to hear that the issue still persists. The best course of action would be to submit an online repair request, and you may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, warranty service can be claimed depending on the result of the Damage Assessment.

Your kind understanding is appreciated and thank you for your continued support.

The same is happend to me the downward sensor error on the left it look that is stock inside and the light that is on the photo is actually red is not white I don't know why it look white but all this happends because I accidently crash against the trees

djiuser_rMaLjYCIPO69 Posted at 10-30 12:08
The same is happend to me the downward sensor error on the left it look that is stock inside and the light that is on the photo is actually red is not white I don't know why it look white but all this happends because I accidently crash against the trees

Hi there,
thank you for reaching out.

We apologize for any inconvenience caused. To proceed with further assistance, could you please confirm if you are encountering the same issue as the original poster? If this is the case, would you be able to calibrate the vision sensor using DJI Assistant 2?

Please keep us posted.

DJI Diana Posted at 10-30 23:24
Hi there,
thank you for reaching out.

Yes I keep trying.but it dosen't work

djiuser_rMaLjYCIPO69 Posted at 10-31 12:46
Yes I keep trying.but it dosen't work

Hi there,
thank you for reaching out.

We apologize for the inconvenience. If the issue persists even after you have performed the calibration, we recommend you send the product back for inspection. You may proceed to be in touch with our team as they will provide assistance on this matter. https://www.dji.com/support