djiuser_dFNojns4ftFO
New
Mexico
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DJI Susan Posted at 12-15 00:29
Hi, we are deeply sorry for any inconvenience caused. Could you please tell us if you are using the DJI Osmo Action 4 or the DJI OM 4? For the app crashing issue, please make sure that you are using the latest version of DJI Mimo app, you are suggested to download it from our official website: https://www.dji.com/downloads/djiapp/dji-mimo
If it keeps crashing, may we know the phone and Android version you are using?
Regarding your feedback about our support, could you please tell us the way you contacted them? We look forward to hearing back from you.
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