gil
Second Officer
Flight distance : 1379308 ft
United States
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I'll avoid going into the whole history of the battery update fiasco (maybe when you're having trouble sleeping you can browse the forum for all the posts)
Now then, if you're really lucky you might be able to correct this with a simple fix. In the Phantom battery compartment, make sure the 2 little push pins on the internal plug move freely and extend the full travel. Make sure they are clean (a rubber eraser works well for this). Next, make sure the battery is fully inserted in the battery compartment and try to run the update again. If this doesn't work, well... you've already got another battery coming.
By the way, if you ever use any third party batteries (made by Limeware, Onbo or others) DO NOT attempt the battery upgrade! It will likely "brick" the battery. One of the reasons DJI has this battery upgrade is to try and stop people from using other batteries.
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