Hi just bought a drone (mini 3 pro) off of ebay, logged out of original owners account and logged into my own not realising I should have unbound drone from their account first
I've contacted owner and they've said they unbound it, but it still shows as bound, what gives?
edit: he said he's unbound the device AND deleted the account, so I can't login with his details either
very strange, I'd rather not send it back, it was quite a good price off a reputable seller. Hopefully it's just a weekend delay in the ol' DJI servers..
Hi there. Thank you for reaching out. We will coordinate this concern of yours to our relevant team for attention. We will contact you either via PM for the details we need to proceed with the process. We appreciate your understanding.
DJI Paladin Posted at 2-12 01:34
Hi there. Thank you for reaching out. We will coordinate this concern of yours to our relevant team for attention. We will contact you either via PM for the details we need to proceed with the process. We appreciate your understanding.
I received the drone, logged out of the original owners account BEFORE unbinding the drone, original owner had to email DJI to remove his account as he had DELETED it :O
Brad Samuels Posted at 2-21 09:52
I received the drone, logged out of the original owners account BEFORE unbinding the drone, original owner had to email DJI to remove his account as he had DELETED it :O
So ...... the important bit appears to be that DJI removed the binding once the seller had emailed them ..... would that be your interpretation ?