kohlia
lvl.2
France
Offline
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DJI Diana Posted at 3-19 14:17
Hi Kohlia, my sincere apologies for the inconvenience that this has caused you. May I ask if you have contacted our support via chat or email? If yes, would you mind sharing the ticket reference number as well as the serial number of your DJI Mini 3 for me to check? Thank you for your cooperation.
Hi, no problem, error happens.
I have contact them via the website repair.dji.com and in "my case" the "my class identification application" wich is stucked at the step 4 "to be reviewed"
i have this information, is that what you want ?
edit: send in MP
Thanks a lot for your help, i'm sure it's just a little problem in the process and hope it can be solved.
ps: sorry for my bad English
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