DJI Gamora
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Hi, djiuser_rplMhX4US0WQ. Thank you for reaching out and we're sorry to read about what happened. Since the drone crashed, we highly recommend that you send your drone back to us for further diagnosis and repair. You may also request a data analysis to check on what happened (a fee might be applied). You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). Please note that the warranty service can be claimed depending on the result of the Damage assessment.
Moreover, we recommend checking Dirty Bird's suggestion. Please plan your flight route in such operation scenarios and pay attention to the surrounding environment in real-time. Thank you for your kind understanding and continued support. |
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